Gingr Business Analytics: Bookings Created

Erica U.
Erica U.
  • Updated

Overview: What are we talking about?

Gingr Business Analytics is a paid reporting tool that offers combined financial and reservation data for multiple Gingr subdomains.

This report provides the number of bookings (reservations and appointments) recorded in Gingr over a specified date range, and summarizes the data in several different ways through graphs and table views. This report can be run for given date ranges, specific days of the week, and for any combination of locations in various subdomains.

This article includes:

Helpful Hints: Before you begin

  • Gingr Business Analytics is a paid reporting tool best designed for facilities with multiple subdomains that need to view combined booking and financial data across Gingr URLs. To learn more about the other features of this tool and how to sign up, check out our helpful Gingr Business Analytics Overview article.
  • The data on this report refreshes every day at midnight to show the previous day's information.
  • You can tailor your view by selecting from the available sorting options, such as subdomain/locations, day of week, and date range. 
  • You may optionally export each section of this report to Excel or .CSV. 
  • You can hover over to see the tooltip for each graph, or click on each section to update the graphs. Clicking on it again will reset it.
  • You can right click on any graph to show the data as a table.

How to: Access Gingr Business Analytics Bookings Created

To access the Bookings Created report, please navigate to Reporting » Bookings » Bookings Created. You can click Bookings Created on the left-hand side, or click Go To Report under the corresponding section:

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There are several report parameters that you can use to tailor your view on this page. You can include and exclude the preferred data that you'd like to see with the available filters. 

How to: Set Report Parameters

The parameters for this report will automatically default to all subdomains you have access to, all days of the week, and last 30 days. However, you can customize the report output by simply clicking on the parameters located in the top right corner of the screen.

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Report Parameters

Parameter Description
Subdomain/Location(s) Combine or exclude data for subdomains and/or specific locations at each subdomain.
Reservation Type Combine or exclude reservation type data to be displayed on the report, or select all reservation types to view results for all.
Day of Week Choose a single day or multiple days of the week to view data for. 
Date Range Explore additional options for Quick Selection by clicking "Last 30 Days", including choices like "Last 7 days" and "Year to date". Alternatively, click the displayed date range to input a custom date range.

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How to: Report Output

The Bookings Created report conveniently organizes data into four main categories: By Date Range, By Location, By Source, and By Category. Additionally, this report displays the total number of bookings for the selected date range. This report can help you identify trends in the number of bookings that are requested from the Customer Portal and the Pet Parent Mobile App, as well as bookings that are created through the Business side and Partner API. 

Important note: You can right click on any section of the report to view the data as a table, rather than a graph. 

By Date Range

This section displays a graph view of the total bookings created for the selected date range. Orange represents the bookings that were created on the business side, purple represents the number of booking requests from the Customer Portal, blue represents the number of bookings requested through the Pet Parent Mobile App, and finally, the teal color represents the number of bookings created through Partner API. The blue line indicates the combined total of bookings created.

You can hover over each bar to view a tooltip of the data, or click it to update the view of the graph. Clicking again will reset the view. 

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By Location

This section displays a map view of your locations. You can view the data at the state level, drill down the data to the city level, or even by zip-code. Just like with the other graphs, you can hover over for tooltip of the data, or click on each location to update your view.

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Important: The location info that is displayed on the graph (such as the city, state, and zip code) pulls directly from the location info in your Gingr app. This means that if your location is missing any fields, this will directly reflect on the graph in this report. 

By Category

This section displays a breakdown of the bookings created for your reservation and appointment categories. These categories correspond with the booking categories in your Gingr app under Admin » Reservation Types & Services Configuration. The graph also displays the source of the bookings.

Important note: If your booking categories live under the "unassigned" category in your app, they will all fall under that category for this report. 

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By Source

This section displays a breakdown of the bookings created by source. The sources are color coded and represent the Business Portal, Customer Portal, Mobile App, and Partner API. This includes both booking requests and the bookings created on the business end. Clicking on the source for this graph will display the corresponding data for each source.

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How to: Export the Report

Each section of the report can be exported to Excel or .CSV. To export the data, first, generate the report using the parameters that you prefer. Once your report is generated, locate the three dots next to the section you wish to export, and select "Export Data":

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After selecting "Export Data," a popup will appear, offering you different export options:

  • Data with Current Layout: This default option, provided by Microsoft BI, is available for table and matrix visuals. However, currently, none of the report outputs correspond to this parameter.
  • Summarized Data: This choice exports the data exactly as it appears on the report, offering a high-level overview of totals.
  • Underlying Data: Opt for this option to export the raw underlying data that contribute to the totals displayed on the report. However, similar to the previous option, none of the report outputs currently match this parameter.

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You can then view the data in your preferred program, such as Excel, Google Sheets, Pages, etc:

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