In addition to voiding charges off the invoice, the Can Process Voids permission allows users to void applied package credits and coupons from items on the invoice.

Void Applied Package Credits

Users can remove a package credit from an item and this will update the credit amount for the package on the owner's account. Voiding a package credit will increment the credit back to the package that the credit was originally redeemed.

Void Coupons

Users will be able to remove a coupon from any line item on an invoice.

• User can only remove one coupon at a time if multiple coupons were applied to an item.
  
  
• Removing a coupon will update the cost of the item that the coupon was applied to.
  
  
• If the coupon was a “once per owner” coupon, the coupon can be used by the owner again.
  
  
• If the coupon was a “reusable” coupon, the coupon can be used by anyone after the void.

Related Resources

• Void Items or Invoices Topic Outline
• Void an Item How-To
• Re-Create a Corrected Reservation after Voiding How-To
• Effects of Voids Reference
• Generate the Voided Items Report How-To