iDogCam

Overview: What are we talking about?

We're happy to announce and introduce our integration with iDogCam. The iDogCam system allows your customers to watch your pets with any computer or smartphone from afar through Gingr.

This article includes:

• Registering for iDogCam
• Configuring Gingr
• Configuring Public Cameras
• Configure Lodging-Specific Cameras

 

Helpful Hints: Before you begin.

• Any installation will be instructed by iDogCam. They have a great customer support team to help you through their set up process.
  
  
• Pet parents can only view lodging cameras if they’re logged in, have a reservation checked in, and the reservation is associated with a lodging that has a camera for today. 

 

How to: How to install iDogCam.

 

Step 1: Register for iDogCam

If this is something you're interested in, and you don't already have an account, you will need to follow these steps to register for an account:

1. First, you will need to contact iDogCam in order to set up your account with them:
   
   
   • You can contact them at: 

     Email: info@idogcam.com

     Phone: 1-424-229-2146

2. Once you have completed set up with iDogCam you will want to then follow the below instructions on how to set this up in Gingr. 

 

 

Step 2: Configure Gingr

At this point, you should have an iDogCam Kennel ID given to you by iDogCam. You will navigate to Left-hand Navigation: Admin » System Wide Settings and input your Kennel ID in the iDogCam kennel id field.

 

 

 

Step 3: Configure Public Cameras

Public cameras will be available to all pet parents when logged into the customer portal. They will not have to have a checked in reservation.

To add public cameras, navigate to Left-hand Navigation: Admin » Locations » iDogCam Public Cameras. Click the button Choose Webcams and pick cameras to display publicly to all logged in customers.

 

 

To restrict access to public cameras only to owners with checked in pets, you can turn on the setting in Left-hand Navigation: Admin » Locations called iDogCam public cameras only checked in. If enabled, this will only display your public cameras to pet parents with a checked in pet.

 

 

Step 4: Configure Lodging-Specific Cameras

Next we will configure cameras associated with specific lodgings at your facility. You can choose to either allow them to view their lodgings webcam as a complimentary part of a reservation, or charge for viewing of these cameras as an upgrade to a reservation via a service.

You will navigate to Left-hand Navigation: Admin » Manage Areas/Lodgings. Edit each lodging to enter the iDogCam Camera ID in that field. 

 

If you want to charge for webcams as an additional service on your reservations: 

Navigate to Left-hand Navigation: Admin » Reservation Types and Services Configuration » Select a Reservation Type and create or edit an existing service.

 

To allow customers to view webcams if they have paid for the service: 

Enable to Is iDogCam Service setting on that additional service. You will set the price for this service in Left-hand Navigation: Admin » Location Default Rates.

If enabled, the pet parent must have this service on their reservation scheduled for the day they want to view the camera associated with the the lodging that their animal is in. 

This is optional. If you want pet parents to view lodging cams for free, don’t set up the service for that reservation type.