Set Up Additional Services

Overview: What are we talking about?

This article will describe how additional services work in Gingr and how to set them up.

Helpful Hints: Before you begin.

• What is an additional service in Gingr?
  
  
• In Gingr, additional services are services that are scheduled during a reservation. For example, a private play time that is scheduled while in daycare is considered an additional service (daycare is considered the “reservation type”). Another example would be a Full Groom service that is scheduled during a Grooming reservation. In this example, the reservation type is “Grooming” and “Full Groom” is the additional service that is attached to that reservation type.

Set it Up: Let's get started.

Step 1: Create the Additional Service

1. Navigate to Left-hand Navigation: Admin » Reservation Types and Services Configuration.
   
   
2. Find the reservation type that you want to attach the service to.
   
   
   • Reservation Types are shown in purple headers on this page. Additional services are shown in grey headers below the reservation types that they are scheduled with.
     
     
3. Click the grey Create a New Additional Service button.
   
   
   • If you have already created a service for another reservation type, you can add that same additional service to the Daycare reservation type by selecting it from the “Add an existing additional service below” box. This will attach that additional service and all of its settings to allow it to be scheduled with Daycare.
     
     
4. Fill out the following settings for this service:
   
   
   • Name: Enter the name of this service.
     
     
   • Description: Input the description of this service type as you would want to brand or describe it to your customers.
     
     
   • Is Taxed: Set to yes if this service should have tax charged.
     
     
   • Is scheduled: Set to yes if this service is scheduled at a specific date, time, or specific person.
     
     
   • If you set this setting to yes, then also set the following:
     
     
     • Duration: the average duration of this service (if the duration varies, set the most common duration). Enter this number in minutes.
       
       
     • Interval: set the interval of time that you want this to be scheduled. For example, an interval of 30 minutes would allow a service to be scheduled at 9:00, 9:30, 10:00, etc.
       
       
     • Default Start Time: In military time, set the earliest possible time that this service can be scheduled.
       
       
   • Auto Charge Last Time: Set this to yes if this service should have a variable price.
     
     
     • If you charge for a service depending on breed, weight, coat condition or some other variable, then turning this setting on will allow you to set the price per pet and Gingr will remember that price the next time the pet comes in for that service.
       
       
   • Frequency Options: Add any needed frequency options for this service.
     
     
     • Frequency options allow a service to be scheduled at the selected frequency. For example, a frequency option of “every day” would automatically schedule that service for every day of the reservation.
       
       
5. To learn more about the other settings for services, click here.
   
   
6. Click Save.
   
   
7. Tag this additional service to any other reservation types that it should be an option for.
   
   
8. Repeat for any other additional services you need to create.

Step 2: Set the rate for your new additional services

1. From your reservation type, click the $ icon next to the reservation type’s label.
   
   
2. Reservation types are indicated by a purple title header on the Reservation Types and Services Configuration Page.
   
   
3. Choose your location.
   
   
   • If you have more than one location, you’ll want to set the rate for your additional services at any of the locations that you offer those services.
     
     
4. Click the Additional Services tab.
   
   
5. Set the base rate for the services attached to this reservation type.
   
   
   • If you set Auto Charge Last Time Setting to yes, then leave the price at 00.00 as the price will be set and remembered per pet.
     
     
6. Save your rates.