Opening a cash drawer through Gingr requires that your cash drawer is connected to your receipt printer.  We offer a free option and a fantastic paid option.

Important!: USB cash drawers connected directly to your computer cannot be triggered to open through Gingr.

Please note: that the cash drawer must be connected directly to the receipt printer via a 6-pin RJ-11/RJ-12 cable. (normal hard-line phone cables either have 2 or 4 pins and will not work for your drawer)

 

This article includes:

• Free Cash Drawer Option
• Paid (Printnode) Option 
• Related Articles

Free Option:

If your cash drawer is connected to your receipt printer and your receipt printer connect to your computer, you can trigger your cash drawer to open by sending a receipt to that printer to print. 

You may also use a key to open your cash drawer.

Paid Option:

Gingr offers a paid integration with an application called PrintNode, which allows you to trigger your cash drawer from inside Gingr without the need to print a receipt. With this integration, the cash drawer can be triggered to open from any device, not just the device that is connected to the printer/drawer.  User permissions are built around this, so you can designate who is allowed to open the cash drawer at will.  

Note: in the video above, the panel is being opened using a keyboard command CTRL + K. 

The integration also allows you to print receipts to your receipt printer/s without using your browser's print interface.

We are elated to be able to offer this ability within Gingr to our customers; however since this service costs us money, we offer it to our customers for $75/year. To get started now, please submit a help ticket to our support team through this site or from the Help! page in your Gingr app and we'll get started setting you up.

FAQ: 

What cash drawer should I purchase?

Any cash drawer with an "RJ11" connection will be compatible. 

What printer should I purchase? 

Star Printers - models TSP100, TSP700II, or other TSP model

Citizen - model CT-S310

POS-X - all models

Related Articles:

Setting Up the PrintNode Integration

• Triggering Cash Drawer PC Settings
• Triggering Cash Drawer Mac Settings
• How to Install Star TSP on Windows