Signing Up for CardConnect Payment Processing

Kathryn Hamilton
Kathryn Hamilton
  • Updated

Overview: What are we talking about?

Gingr currently partners with CardConnect (CardPointe) for our integrated credit card processing solution. This article will walk you through the overview on how to apply for a merchant account through CardConnect in order to start accepting card payments through Gingr.

How to: Sign up for Credit Card Processing. 

Step 1: Gingr Application

First things first, you will need to fill out an application on our website. We will use the information provided by you to compile an official CardConnect application for you to sign electronically.  

Fill out the application here: Credit Card Processing Application

Alternatively, you can also sign up for CardConnect credit card processing from within your Gingr app by navigating to Admin » Credit Card Processing. In the Payment Processor section, click the Sign up for Payments button and select CardConnect to be directed to the online application.



Once you've accessed the online application, in addition to basic information about your business we will also ask for the following:

  • Voided Check or Bank Account Number: We will use this information to set up your funding deposits. 

  • Terminal: At this point, you will need to let us know which terminal you'd like to rent or purchase. If you choose to rent a terminal, you will be asked to sign a rental agreement (provided) and attach it to the application. If you need more information about the terminal options, click here: Devices.

Once you complete this application, we will get to work analyzing those statements and putting together a formal application for you to electronically sign.

Timeframe: You can expect turnaround on this in about 1 business day.


Step 2: Digitally Sign the CardConnect Application

Once we have compiled your CardConnect application, you will receive an email from with a link for electronically signatures. If you don't see it right away, be sure to check your SPAM folder.

At the bottom of this email, you will see a button that says Sign My Application. When you click this button, you will be re-directed to the CardPointe website.


You will need to create an account. This account will be used for your application, and for your online portal access to view statements and activity.

There are 4 sections that you will need to review or complete. For more detailed instructions on how to complete or sign your application, please see this article: CardConnect Application: Digital Signature Process.

Timeframe: Once signed, approvals generally happen within 1-2 business days unless other information is requested by the underwriting team at CardConnect. 

Note: If you are a Canadian business, you will be sent a PDF application and will not need to complete the steps in this article. 

Important! Your terminal will be shipped once your account as been approved. These will generally arrive to you within 5-7 business days.


Step 3: Configure Gingr

Once approved, you will receive an email from that includes your Merchant ID. This information will be used to configure Gingr so that you can start accepting credit card payments. 

Please refer to this article for complete instructions on how to do this: Setting Up Credit Card Processing in Gingr


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