Overview: What are we talking about?

The History Page lists most actions and updates that have taken place within your app over approximatly the past 90 days. Things such as reservation edits, check-ins, and check-outs, as well as changes to system settings, logins, and much more create a time and user stamp for the action

This article includes:

View the History Page
Search the History Page

Related Articles:

How to: View the History Page

View the History Page

Navigate to Left-hand Navigation: Reports & More » History.
View the list of actions performed in your app in the last 90 days. Entries are listed chronologically with the most recent at the top.
Each item listed has:
- An assigned ID number
- A Timestamp indicating exactly when the action took place
- A User showing who performed the action
- And a description of the Action.

If there is no username listed in the User column, this action was either generated by the system (such as automatic emails and SMS), or it was performed by the customer. For example, if you search for a cancelled reservation and the User column is blank, this means that the customer cancelled the reservation.

Screen_Shot_2022-08-09_at_1.18.51_PM.png

How to: Search the History Page

On the History Page, you can search for several different types of items, such as:

Employee (User)
Invoice ID numbers
Reservation ID Number (found at the end of the URL of the Reservation Details page)
Animal ID Number (found at the end of the URL of the Animal Profile)
Owner ID Number (found at the end of the URL of the Owner Profile)
Reservation Status

To search the logs, enter the search criteria in the filter box that says "Enter a search term..." Results will be listed chronologically.

Search by Animal Name:

Screen_Shot_2022-08-09_at_5.04.55_PM.png

Search by Owner Name:

Screen_Shot_2022-08-09_at_5.05.37_PM.png

Search by Reservation ID:

Screen_Shot_2022-08-09_at_5.06.43_PM.png

Search by Timestamp:

Screen_Shot_2022-08-09_at_5.07.51_PM.png

Search by User:

Screen_Shot_2022-08-09_at_5.08.57_PM.png

How to: Export the History Page

You can export the history page to Excel by following a few simple steps.

Highlight the rows you'd like to export. You can highlight multiple rows by shift-clicking the first row and then shift-clicking the last row you want to export.
Right click anywhere inside the highlighted rows and then hover over Export. You can then choose to export the history page to CSV or Excel.
You can also choose Copy or Copy with Headers and then paste the highlighted logs into Excel or another program.