Overview: What are we talking about?
Bolt Terminals now support the ability to accept contactless payment methods such as ApplePay, AndroidPay and contactless cards. This payment type uses near-field communication (NFC), which allows the customer to tap the terminal device with either their phone or contactless card to pay.
Helpful Hints: Before you begin.
- NFC transactions produce single-use tokens, whereas standard credit and debit transactions produce multi-use tokens. This means that customer profiles and tokens cannot be saved from any NFC transaction.
- For AndroidPay, SamsungPay, ApplePay and other virtual wallet contactless payments, the customer must have the app set up on their phone.
How to: Set up ApplePay/Android Pay
- You will need to fill out an application to have this feature enabled. Complete this form via CardConnect.
- Integration Support at CardConnect will then initiate the update for the included MIDs and notify you when it's complete. This may take a couple of days, but let us know if you don't hear something fairly quickly.
- Once the update is initiated, the terminal will need to be power-cycled (that is turned off and on again). This occurs automatically overnight, but you may choose to do it sooner. You can manually reboot like this:
FAQ: Check this out!
Why did I receive a 'Card on file error' when selecting to save a credit card on file?
Due to security reasons, when saving credit card details to an owner profile, we do not support tokenizing card details if a digital wallet is used. This means that if a customer uses tap to pay at checkout with their smartphone or watch and the business checks the 'Save Card to File?' option, the below error message will generate and the card information will not be stored.
All details of the card must be manually entered or the card must be dipped/swiped to successfully save a card on file.