Overview: What are we talking about?
If you have Gingr's PrintNode integration, with the appropriate user permissions, your cash drawer can be triggered by selecting your cash drawer in the Devices panel. The panel can be brought up in three ways:
- A transaction using a payment method that is set up to bring up the Devices panel
- Bringing up the Devices panel by clicking Command-P (Mac) or Control-P (PC) on your keyboard
- Bringing up the Devices panel by selecting Cash Drawer from the Left Navigation > Point of Sale.
- Important! if you click a button to trigger the cash drawer, it will open at your business, regardless of where you are (e.g. at home, at the coffee shop, etc.)
How to: Open your Cash Drawer using PrintNode.
Any payment method that is set up to trigger the cash drawer will bring up the Devices panel upon checkout (See, Setting Up Payment Methods). If you have multiple cash drawers set up, each will be available. Simply click the button for your cash drawer to trigger it to open. You can also print a receipt to any of your connected receipt printers, if desired.
Important! This requires the can open cash drawer checkout user permission.
From The Left Navigation Menu
To bring up the Devices panel at any time from a computer or mobile device, navigate to Left-hand Navigation: Point of Sale » Cash Drawer.
Important! This requires the can open cash drawer user permission.
With a Keyboard Command
To bring up the Devices panel at any time on a computer, click Control-K (PC) or Command-K (Mac) on your keyboard.
Important! this requires the can open cash drawer user permission.
What cash drawer should I purchase?
Any cash drawer with an "RJ11" connection will be compatible.
What printer should I purchase?
Star Printers - models TSP100, TSP700II, or other TSP model
Citizen - model CT-S310
POS-X - all models