Overview:
If you ever charge for pets who check out late or discount for pets who check in after a certain time of day, Gingr can automate that based on system check-in/out timestamps on that pet's reservation. This allows you to save a lot of time with one less thing to calculate at check out.
This article includes:
Types of Check-In/Out Rules:
| Type | Description | Helpful Hints |
| Check Out Time After Check-In Time | This rule is triggered if a pet checks out after the original check-in time. | Example: Charging a half-day of daycare if a reservation checks out 60 or more minutes after the original check-in time. |
| Check In/Out Before | This rule is triggered if a pet checks in/out before a set time. | Example: If a pet checks in/out before 6:00 am there is a $5 fee. |
| Check In/Out After | This rule is triggered if a pet checks in/out after a set time | Example: If a pet checks in/out after 7:00 pm there is a $5 fee. |
| Check In/Out Before (Hours of Operation) | This rule is triggered if a pet checks in/out X amount of minutes before the facility hours of operation. |
Example: If a pet checks in/out 5 minutes or more before the facility opens there is a $5 fee This rule type will reference disabled dates, specific date hours,and recurring hours. If none of these apply, this rule type then defaults to referencing system wide settings. |
| Check In/Out After (Hours of Operation) | This rule is triggered if a pet checks in/out X amount of minutes after the facility hours of operation. |
Example: If a pet checks in/out 5 minutes or more after the facility closes there is a $5 fee This rule type will reference disabled dates, specific date hours,and recurring hours. If none of these apply, this rule type then defaults to referencing system wide settings. |
Create a Check-In/Out Pricing Rule :
- Navigate to Left-hand Navigation: Admin » Pricing Rules.
- Select the Location and Reservation Type that you want this rule to apply to.
- Create a new pricing rule group to tell the system when you would like pricing to take effect. Or select an existing pricing rule group.
- Click Add Rule to create a new charge/discount.
Field Guide
|
Field Name |
Description | Helpful Hint |
| Label | Enter the label for the pricing rule, this will be displayed on invoices to customers |
|
| Type | Select a type from the options listed above | |
| Value | The value determines when this rule will be triggered. How values are entered vary based on the rule type selected. |
Click Here for a guide on how to enter values for check-in/out rules |
| Method | Select Dollar, Percentage, or reservation type | If the fee is a half or full day of daycare, select reservation type as the method and then select the reservation type to charge under the Amount dropdown. |
| Amount | Enter the fee to charge the customer per pet. |
Check-In/Out Pricing Rule Values:
The value determines when this rule will be triggered. How values are entered vary based on the rule type selected.
| Type | Values | Helpful Hints |
| Check Out Time After Check-In Time | Minutes | Example: Enter 60 if charging a half-day of daycare if a reservation checks out 60 or more minutes after the original check-in time. |
| Check-In/Out Before | Military Time | Example: Enter 0600 if a pet checks in/out before 6:00 am and there is a $5 fee. |
| Check-In/Out After | Military Time | Example: Enter 1900 if a pet checks in/out after 7:00 pm and there is a $5 fee. |
| Check-In/Out Before (Hours of Operation) | Minutes |
Example: Enter 5 if there is a fee for a pet that checks in/out 5 or more minutes before the facility closes. This rule type will reference disabled dates, specific date hours,and recurring hours. If none of these apply, this rule type then defaults to referencing system wide settings. |
| Check-In/Out After (Hours of Operation) | Minutes |
Example: Enter 5 if there is a fee for a pet that checks in/out 5 or more minutes after the facility closes. This rule type will reference disabled dates, specific date hours,and recurring hours. If none of these apply, this rule type then defaults to referencing system wide settings. |
Examples:
Example 3: Check Out After
A facility charges $5.00 per hour if a pet is checked out after 5:00 pm.
A facility charges $15.00 if a reservation is checked out 15 or more minutes before the set hours of operation.
This rule type requires that Hours of Operation are configured. Click here for instructions on how to set up hours of operation.
Comments
0 comments
Please sign in to leave a comment.