Check In & Check Out Pricing Rules

Kathryn Hamilton
Kathryn Hamilton
  • Updated

Overview: 

If you ever charge for pets who check out late or discount for pets who check in after a certain time of day, Gingr can automate that based on system check-in/out timestamps on that pet's reservation. This allows you to save a lot of time with one less thing to calculate at check out.  

This article includes:

 

Types of Check-In/Out Rules: 

 

Type Description Helpful Hints
Check Out Time After Check-In Time This rule is triggered if a pet checks out after the original check-in time.  Example: Charging a half-day of daycare if a reservation checks out 60 or more minutes after the original check-in time.  
Check In/Out Before  This rule is triggered if a pet checks in/out before a set time.  Example: If a pet checks in/out before 6:00 am there is a $5 fee.
Check In/Out After  This rule is triggered if a pet checks in/out after a set time Example: If a pet checks in/out after 7:00 pm there is a $5 fee.
Check In/Out Before (Hours of Operation) This rule is triggered if a pet checks in/out X amount of minutes before the facility hours of operation. 

Example: If a pet checks in/out 5 minutes or more before the facility opens there is a $5 fee

This rule type requires that Hours of Operation are configured. Click here for instructions on how to set up hours of operation

Check In/Out After (Hours of Operation)  This rule is triggered if a pet checks in/out  X amount of minutes after the facility hours of operation.  Example: If a pet checks in/out 5 minutes or more after the facility closes there is a $5 fee 

This rule type requires that Hours of Operation are configured. Click here for instructions on how to set up hours of operation. 

 

Create a Check-In/Out Pricing Rule 

  1. Navigate to Left-hand Navigation: Admin » Pricing Rules.
  2. Select the Location and Reservation Type that you want this rule to apply to.
  3. Create a new pricing rule group to tell the system when you would like pricing to take effect. Or select an existing pricing rule group.
  4. Click Add Rule to create a new charge/discount.

Screen_Shot_2020-06-18_at_3.37.14_PM.png 

Field Guide

Field Name

Description Helpful Hint
Label Enter the label for the pricing rule, this will be displayed on invoices to customers
  • Check Out After 12pm 
  • Late Check-Out Fee
Type Select a type from the options listed above  
Value The value determines when this rule will be triggered. 

How values are entered vary based on the rule type selected. 
Click Here for a guide on how to enter values for check-in/out rules
Method Select Dollar, Percentage, or reservation type If the fee is a half or full day of daycare, select reservation type as the method and then select the reservation type to charge under the Amount dropdown.
Amount Enter the fee to charge the customer per pet.  
 


Check-In/Out Pricing Rule Values


The value determines when this rule will be triggered. How values are entered vary based on the rule type selected. 

Type Values Helpful Hints
Check Out Time After Check-In Time Minutes Example: Enter 60 if charging a half-day of daycare if a reservation checks out 60 or more minutes after the original check-in time.  
Check-In/Out Before  Military Time Example: Enter 0600 if a pet checks in/out before 6:00 am and there is a $5 fee.
Check-In/Out After  Military Time Example: Enter 1900 if a pet checks in/out after 7:00 pm and there is a $5 fee.
Check-In/Out Before (Hours of Operation) Minutes Example: Enter 5 if there is a fee for a pet that checks in/out 5 or more minutes before the facility closes. 
Check-In/Out After (Hours of Operation)  Minutes Example: Enter 5 if there is a fee for a pet that checks in/out 5 or more minutes after the facility closes. 

 

Examples 

Example 1: Check Out Time After Check In Time 
 
A facility charges Boarding pets a half-day of daycare fee whenever they check out more than 15 minutes past their original check-in time on the last day of their reservation. 
 
Fee 1: Charge Daycare | Half-Day if pet checks out 15 or more minutes from their check-in time
Fee 2: Charge Daycare | Full-Day if pet checks out 5 or more hours (300 minutes) from their check-in time
 
Screen_Shot_2020-06-18_at_3.23.07_PM.png
 
 
 
Example 2: Check-In Before 
 
A facility charges $5 per pet if their reservation is checked in before 6:00 am. 
 
Screen_Shot_2020-06-18_at_3.27.46_PM.png

 

Example 3: Check Out After
 
A facility charges $5 per pet if their reservation is checked out after 5:00 pm 
 
    Screen_Shot_2020-04-09_at_5.16.52_PM.png

Example 3: Check Out After

A facility charges $5.00 per hour if a pet is checked out after 5:00 pm. 

 

Screen_Shot_2020-04-09_at_5.34.10_PM.png

  
Example 4: Check Out Before (Hours of Operation)

A facility charges $15.00 if a reservation is checked out 15 or more minutes before the set hours of operation. 

This rule type requires that Hours of Operation are configured. Click here for instructions on how to set up hours of operation. 

Screen_Shot_2020-04-10_at_4.14.50_PM.png

 

  

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