Use this report to generate data on the number of reservations canceled on the same date as the scheduled start date.
The Same Day Cancellations report is a reporting tool to see any reservation canceled on the same date it was scheduled to start for any given date range. By using the reporting parameters, you can easily tailor the report to give you a breakdown of reservations that were canceled last minute or were no shows!
This article includes:
- Report Parameters: How to Generate the Same Day Cancellations Report
- Report Output: Viewing Attached Reservations
- Exporting the Report and Adding Customers to Campaigns
Helpful Hints: Before you begin.
- The report can be organized by clicking any of the top-level parameters, clicking once will sort by ascending order, clicking once more will sort the report in descending order based upon the column chosen.
To access the Same Day Cancellations report, navigate to Book Icon » Reports » Same Day Cancellations. From this page, you can adjust the following reporting parameters to tailor the report to your needs.
|From||Choose a starting date and time to see reservation data starting at this date and time.|
|To||Choose an ending date and time to see reservation data ending at this date and time.|
|Export to Excel?||Select this option if you want to export and download the report’s data to an excel file.||You can also print or export this report as a PDF by generating the report and clicking the green "Print to PDF" button below.|
Results - This section includes all applicable reservations during the selected date range.
|Owner||Displays owner name. You can click the owner name to access the owner profile.|
|# of Same Day Cancellations||Displays the total number of same-day cancellations for the owner during the given date range.|
|Percentage of Same Day Cancellations||Displays the percentage of same-day cancellations for the owner during the given date range compared to the overall number of reservations for the owner.|
|Reservations||Clicking the button "View Reservation Details" will open a popup that allows you to do various actions related to that reservation, such as viewing the reservation details and opening the reservation page.|
When clicking "View Reservation Details", the following information will be displayed:
Exporting the Report to Excel and Printing to PDF:
To get a PDF version of this report, first, generate the report, and then click the green "Export to PDF" button at the top of the report. If you'd like to export to a CSV file, check the box "Export to Excel?" in the report parameters at the top of the page, then generate the report.