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Late Cancellations Report

Kathryn H.
Kathryn H.
  • Updated

 

Overview: What are we talking about?

The Late Cancellations report will generate a list of owners (and attached reservations) that have cancelled bookings after the scheduled start date and time. This page will generate a report that contains all reservations that were cancelled after the scheduled start date.

 

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Report Parameters: Generating the Late Cancellations Report

This page will produce a report that contains all reservations that were cancelled after the scheduled start date. 

  1. Step 1: Select the starting date. This can go as far back as you'd like. 

  2. Step 2: Select the end date. You can mark this to a future date, but this will not affect the outcome of the report. 

  3. Step 3: Click the blue Generate Report! button for a list of owners that have cancelled reservations after their scheduled start date. 

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Field Guide: Understanding the Report Outcomes

Setting Description Helpful Hint
Owner Owner's name that cancelled the reservation Optionally click the owner name to view their Owner Profile. 
# of Cancelled Reservations How many reservations they have cancelled after the scheduled start time.  
Average Time Average # of minutes the owner cancelled after the scheduled reservation's start time.  A message will populate under the table with an Average Time across all cancelled reservations. 
Reservations Click "View Reservation Details" to see the bookings associated with this report.   

 

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Exporting and Printing the Report:

 

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