Overview:
Set hours of operation by day of the week, reservation type, or for a specific date. Hours of operation control times that customers and staff can select for drop-offs and pick-ups. Navigate to Admin » Hours of Operation to make changes to these settings.
This article includes:
- Helpful Hints
- System-Wide Settings
- Recurring & Specific Date Hours of Operation
- Disabled Dates
- Permission Settings
- All admin users have access to the admin page controlling these settings. Additionally, admin users are able to delegate this particular admin page to other user groups. Non-admin users with access to this page will be able to make edits that affect all locations in the app. For more information see our article on User Groups and Permissions.
- Mark a day of the week or reservation type as unavailable by toggling the Closed setting to 'on'.
- Important: Hours of Operation do not affect the New Appointment Page or your specialists' schedules for time based appointments. For scheduling slot based appointments from the New Appointment page, Gingr will use the default start and end times set in your Hours of Operation settings.
- If the slot based appointment is being added onto a reservation type with specific reservation type hours, Gingr will respect the specific reservation type hours, not the default start and end time.
System-Wide Settings:
These settings will apply to all locations in the URL.
Field Guide:
| Field Name | Description | Helpful Hint |
| Default start time |
Input the first time that should appear when using the time picker to schedule a reservation. |
|
| Default end time |
Input the last time that should appear when using the time picker to schedule a reservation. |
|
| Timezone |
Enter the default timezone for your app. Locations in different timezones can be configured with location settings. |
Gingr references the location's set timezone for all functions. |
Location Settings:
Adjusting these settings will affect the selected location(s) in your app.
Field Guide:
| Field Name | Description | Helpful Hint |
| Timezone |
Select the timezone for this specific location. |
Gingr references the location's set timezone for all functions. |
Recurring Hours of Operation
Hours that are recurring on set days of the week.
To set recurring hours of operation:
- Navigate to Left-hand Navigation: Admin » Hours of Operation.
- Locate the Hours of Operation tab.
- Select Location Name.
- Select Recurring (day of the week)
- Click +Add Recurring Hours
- Fill out the form using the field guide below.
| Field Name | Description | Helpful Hint |
| Days of the Week |
Select which day's of the week these hours will apply to. |
Click "Select All" to apply the hours Monday-Sunday. |
| Closed |
Toggle this on if your facility is closed on this day every week |
|
| Hour Type |
What type of hour block is this?
|
You can enter multiple hour types for the same day of the week. |
| Open |
What time should this hour block start? |
|
| Closed |
What time should this hour block end? |
|
| For Reservation Type(s) |
Optionally choose if these hours apply to one or more reservation types. Leave blank if these hours apply to all reservation types. |
- Navigate to Left-hand Navigation: Admin » Hours of Operation.
- Locate the Hours of Operation tab.
- Select Location Name.
- Select Specific Date
- Click +Add Specific Date Hours
- Fill out the form using the field guide below.
Field Guide:
| Field Name | Description | Helpful Hint |
| Single Date |
Select a single date that these hours apply to. |
Click 'Add Another' to add a second date that these hours apply to. |
| Date Range |
Enter a date range for these hours to apply to. |
|
| Closed |
Toggle this on if your facility is closed on this date. |
|
| Hour Type |
What type of hour block is this?
|
|
| Open |
What time should this hour block start? |
|
| Closed |
What time should this hour block end? |
|
| For Reservation Type(s) |
Optionally choose if these hours apply to one or more reservation types. Leave blank if these hours apply to all reservation types. |
In Gingr, you can optionally set a date (or dates) as Disabled for things like holidays, facility closures, etc.
Disabling a date in the system will not allow a user (on the customer side or the business side of the app) to create a new reservation that has a start or end date that falls on the disabled date.
Important: Reservations can span a disabled date.
Adding a Disabled Date
- Navigate to Left-hand Navigation: Admin » Hours of Operation.
- Scroll down to Disabled Dates.
- Click Add New to create a new disabled date range and configure the following fields:
- Fill out the form using the field guide below.
| Field Name | Description | Helpful Hint |
| Disabled dates apply to a single date or a date range? |
|
Set up multiple dates/date ranges at a time by selecting +Add Another Date. |
| Recurring Every Year | If the facility will always have these hours on this date every year, check this box. |
Deleting a Disabled Date
- Navigate to Left-hand Navigation: Admin » Hours of Operation.
- Select Disabled Dates.
- Click the Trashcan icon next to the Disabled Date you would like to remove. If removing multiple, click the checkboxes next to the dates and then click the Delete Selected Dates button.
Permission Settings
| Setting | Description | Helpful Hint |
| Override Hours of Operation | If enabled, users can create reservations that start or end outside the set Hours of Operation, as long as the hours fall within the default start and end times configured in system-wide settings. | This is generally used for special circumstances surrounding drop off and pick up times. |
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