Overview: 

Create private lessons for 1-on-1 training appointments 

This article includes:

• Video Overview: A helpful tour
• Creating Private Lessons
• Create Trainer Availability
  • Copy Shifts 
  • Copy Schedules 
• Commission 

Helpful Hints: Before you begin.

• In Gingr, additional services are services that are scheduled during a reservation. For example, an “Obedience Lesson” service that is scheduled during a Private Lesson reservation is considered an additional service (“Private Lesson” is considered the “reservation type”). Another example would be a private playtime that is scheduled while in daycare. In this example, the reservation type is ”Private Lessons” and “Private Lesson | Aggression Training” is the additional service that is attached to that reservation type.

Video Overview: A helpful tour.

Creating Private Lessons

Private Lesson Additional Service(s)

1. Navigate to Left-hand Navigation: Admin » Reservation Types and Services Configuration.
   
2. Locate your Private Lessons reservation type.
   
3. Click Manage Services >  Create a new Additonal Service
   

Field Guide

Create Trainer Availability

To create trainer availability, we are going to create what is called a specialist schedule. 

1. Navigate to Left-hand Navigation: Reports and More » Manage Schedules.
2. Under the Employee column, click the “+” button to add a trainer to the schedule
3. Select the first trainer that you want to create availability for.
4. Click Save and find your trainer’s name on the calendar.\
5. Add your first recurring shift for the trainer by clicking the “+” button under the day of the week you want to create a shift for.
6. Select Specialist Shift
7. Choose the Private Lesson Service that you want to create a shift for from the Service drop-down.
8. Choose either Slot Based or Time Based based on the following criteria:
   
   
   1. Slot Based: Choose this option if you have a single drop off time at the beginning of the day and the trainer’s schedule does not have a specific drop off times.

   2. Time-Based: Choose this option if your trainer has animals drop off at specific times throughout the day.

      • If you chose time-based, enter a Start and End time for time-based availabilities.

      • The start time will be when the first appointment can be booked. The end time will be when the trainer is no longer available meaning that the last appointment slot will be before the end time (depending on the additional services interval setting).

9. Enter a capacity/number of slots using the following guidelines:

• Slot Based: Enter the maximum number of animals that the trainer should take in a day.

• Time-Based: Enter the maximum number of animals that the trainer should take per drop off time.

• Set Apply to All Future Shifts to Yes.

• Save the shift.

Copy Shifts Across Days of Week 

1. Select a shift to open it and click the copy icon.
2. Select the other days of the week that this shift should apply to.
3. Click Copy Shift.

Copying availability 

1. Click the Manage Specialists button in the top right of the page.

2. Click the copy icon.

3. Select any other specialists or services to copy this shift availability to.

4. Click Copy Specialist

Commission and the customer portal

1. Click the Manage Specialists button in the top right of the page.
2. Optionally set the commission percentage that the trainer should earn when performing this service (entered in a 00.00 format).
3. Set Show to Customers to Yes or No depending on if you want this trainer’s availability to show on the customer portal.
4. Save your changes.