Helpful Hints: Before you begin.

• Some of your common discounts such as multiple dog discounts and late checkout fees can be automated using Pricing Rules.
  
  

• There are two types of Coupons:

  1. Multi-Use coupons are created ahead of time in the Admin section, and then used repeatedly in the cart
     
     
  2. Single Use Coupons are created at the moment of checkout in the cart. Note that coupons created in the cart are automatically saved to the list of available coupons.
     
     
• All admin users have access to the admin page controlling these settings. Additionally, admin users are able to delegate this particular admin page to other user groups. Non-admin users with access to this page will be able to make edits that affect all locations in the app. For more information see our article on User Groups and Permissions. 
  

How to: Set up Coupons.

Multi-Use Coupons

1. Left-hand Navigation: Admin » Coupons Types.
   
   
2. Click the +Add button
   
   
   
   
3. Use this Field Guide to create your coupon:
   
   

   Setting	Description	Helpful Hint
   Location	Select the location where you want this coupon to be used.	Coupons are location-specific, and cannot be used at multiple locations.
   Code	This is a code you can share with customers when telling them about a promotion, and it is also the name of the coupon as it will appear in the cart.
   Amount OR Percent	Amount: This is the dollar amount the coupon will deduct or add. Enter it in the following format: xx.xx. For a discount, use a positive number. For an up-charge, use a negative number Percent: This is the percentage amount the coupon will deduct or add. Enter it in the following format: xx.xx (15.90 = 15.9%).	Fill out only one of these fields.
   Description	Enter a very short description of the coupon. This will appear on customers' receipts when you apply the coupon
   Expiration Date	All coupons must expire. You can choose the year 2030 or some time far in the future if you would prefer the coupon to last "forever".
   Reusable	This will indicate whether or not this coupon can be re-used by a customer or customer(s).	This setting will be phasing it's way out soon. Please be sure that this says yes/on
   Status	Is this coupon active?	This will not actually delete the coupon but turn the status off so that it is no longer accessible.
   Once Per Owner	If this setting is enabled, the system will only allow this coupon to be used once per owner.	This is helpful if you offer "newcomer" discounts or one-time only coupons.

Using Multi-Use Coupons in the Cart:

1. In the cart, click the Coupon button on any line item.
2. Select the coupon you want to apply. 

3. The coupon will appear beneath any other price modifiers (Pricing Rules). The discount will be shown in the Unit Price and be reflected in the Subtotal. The discount will also be shown on the customer's receipt. 

1. Click the coupon button on any line item in the cart
2. Enter a Description and Amount for your coupon. When entering the Amount, it is important to remember that a Positive amount = Discount and a Negative amount = Surcharge.
   
3. Click the + button to complete adding the coupon. The coupon will appear beneath any other price modifiers (Pricing Rules). The discount will be shown in the Unit Price and be reflected in the Subtotal. The discount will also be shown on the customer's receipt.