Open Line Items

1. Navigate to Left-hand Navigation: Admin » Open Line Item Types.
   
   
2. Click Add+
   
3. Fill out form using Field Guide below.
   
   

   Setting	Description	Helpful Hint
   Type	Name of the open line item	This will appear on customer receipts
   Is Taxed	Select whether tax is automatically applied to this type of item. (This will be using the tax rate set for your Location.)	For tax to be applied to ANY open line item types, the 'tax on open items' setting must be turned on for your location.  To set general tax categories navigate to: Left-hand Navigation: Admin » Tax Settings
   Status	Is whether this open line item type is currently active/available at checkout.	Set this to Yes/On
   Allow Negative	Allows the open line item to be entered as a negative amount, applying a 'discount' in the cart.
   Is Tip	If yes is selected, the open line item creates a tip on your Tips report.	If this item is used for collecting tips, set this to Yes.
   Specialist	If a specialist is selected here, the open line item charge will generate a commission for a specialist, using the commission percentage set for that specialist. Their commission will appear on the Commission report.	If this item should be assigned to a specific person, enable this setting.

4. Repeat until all desired Open Line Item Types are created.

Setting up Open Line Items for Tips

Open line items can be used to assign tips to specific users in your system, especially in cases where you are not assigning specialists or where more than one specialist is involved. These options are not seen by customers upon check out and can only be manually added by staff in the cart.

Navigate to Left-hand Navigation: Admin » Open Line Item Types. Use the Field Guide below to set up an open line item specifically for a tip.

Field Guide

Using Open Line Items for Tips

1. When checking out in the cart, you will find a section at the top of the cart for Open Line Items. Click on the Open Line Items drop down menu to view and select the Groomer Tip that you have created.
   
   
2. Select the correct open line item, optionally enter a description, and enter a positive number tip amount.
3. Press the "+" button and the tip will be added to the cart.
   
   
4. Continue checking out as usual. 

Open Line Item Tips on Tips Report

To view the open line item tips that you have used, navigate to Left-hand Navigation: Reports & More » Reports » Tips Report.

The Groomer Tips will come up on the Tips Report under "This Item". 

Open Line Items System-Wide Settings