Custom Email Text for Reservation Types

Kathryn Hamilton
Kathryn Hamilton
  • Updated

Overview: What are we talking about?

When setting up email and SMS templates, one of your options is to add {reservation_type_custom_text}. This article outlines how to set up the custom text on the Reservation Types and Services page, that coincides with that variable

 

How to: Add custom text for Reservation Types.

  1. Navigate to Left-hand Navigation: Admin » Reservation Types and Services Configuration » Select the applicable Booking Category » Select the applicable Reservation Type » click 'Edit Settings' 

    Screen_Shot_2022-01-20_at_12.23.32_PM.png

  2. In. the 'Communication Options' settings, write out the custom text for this Reservation Type that you would like to appear in an email.

    Screen_Shot_2022-01-20_at_12.24.45_PM.png

  3. Save and Navigate to  Left-hand Navigation: Admin » System Email. Choose and edit an email template where you would like to automatically include this text.
    Copy and Paste the {reservation_type_custom_text} into the area you would like the custom text to appear on your email template. 

    Screen_Shot_2020-03-12_at_6.23.16_PM.png

    Your custom text will now automatically be included when a customer makes a reservation for this specific Reservation Type.

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