Overview:

The Ingenico iSMP4 is a lightweight, Wi-Fi connected device that makes it easy to accept payments on the go, including MSR (magnetic stripe), EMV (chip), and NFC (contactless) payments. Connected directly to Bolt via a Wi-Fi connection, the iSMP4 protects your transactions with a powerful combination of EMV technology and point-to-point encryption (P2PE), making each transaction secure and PCI compliant.

This article includes:

• Setting up the Device 
• Configuring Device Settings
• Troubleshooting the Device

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Setting up the Device:

Before you begin, ensure that the iSMP4 device is fully charged before you attempt to configure and use it for the first time. Failure to fully charge the device prior to its first use can result in the loss of data stored in the device memory. The initial charging time is approximately 4 hours. 

What's in the Box?

• The iSMP4 includes a wall charger and a spare USB-C cable. 

Entering Text Using the Multi-Tap Method

This method involves using the keypad to enter numbers and letters. Each number key also represents a set of letters that can be entered with that key, if pressed more than once. The first keypress will enter the number, while pressing the key multiple times will enter one of the letters associated with that number key. Examples are given below.

• Press 2 once to enter the number 2.
• Press 2 twice to enter a lowercase a.
• Press 2 three times to enter a lowercase b.
• Press 2 four times to enter a lowercase c.
• Press 2 five times to enter a capital A.
• Press 2 six times to enter a capital B.
• Press 2 seven times to enter a capital C.

Entering Text Using the On-Screen Keyboard

Some text inputs may provide an on-screen keyboard or number pad. Use the navigation buttons (F1, F2, F3, F4) to highlight the character you wish to enter, then press O (green button) to enter it into the text box.

Configuring the iSMP4 Wi-Fi Settings

When the iSMP4 powers on for the first time, the device displays "Unbolted." This indicates that the device is not connected to the internet, and therefore is not able to connect to your software. 

Connecting to a Wi-Fi Network

To scan for and connect to your Wi-Fi network, do the following:

1. Access the Bolt S.O.S. menu.
2. Press F2 to scroll down and highlight Wifi Properties.

3. Press O (green button) to select Wifi Properties.

4. Press O (green button) to Scan for networks.
   A progress bar displays during the scan and once complete, a list of available Wi-Fi networks is shown. 

5. Press F2 to scroll down the list and press O (green button) to select the correct Wi-Fi network.

6. Enter the Wi-Fi password using the multi-tap method or the on-screen keyboard and press O (green button) when finished.

7. The device displays the message Profile for <Network Name> created.
8. Press O (green button) to acknowledge the message.
9. The iSMP4 displays a message that a restart is required and then automatically restarts.

10. The device restarts, connects to the Wi-Fi, and displays Bolted at the bottom of the screen when ready for use.

If the device does not restart automatically, press and hold down the .,#* and < (Yellow) keys to manually reboot the device.

Manually Adding a Wi-Fi Profile

If the iSMP4 cannot detect or successfully connect to a network, or if you want to manually configure a connection, do the following:

1. Access the Bolt S.O.S. menu.
2. Press F2 to scroll down and highlight Wifi Properties.
3. Press O (green button) to select Wifi Properties.

4. Press F2 to scroll down and press O (green button) to select Add Wifi Profile.

5. Enter the Wi-Fi network name using the multi-tap method, and press O (green button).

6. The device displays the network name. Press O (green button) to accept the name, or press X (red button) to return to the previous menu.

7. Enter the Wi-Fi password using the multi-tap method or the on-screen keyboard and press O (green button) when finished.

8. The device displays the message Profile for <Network Name> created.
9. Press O (green button) to acknowledge the message.
10. The iSMP4 displays a message that a restart is required and then automatically restarts.
11. The device restarts, connects to the Wi-Fi, and displays Bolted at the bottom of the screen when ready for use.

If the device still displays "Unbolted," check the Wi-Fi connection status. 

Accessing and Navigating the Bolt S.O.S. Menu 

The Bolt S.O.S. menu allows you to access the device Version, Date and Time, Server Properties, Ethernet Properties, and Offline Mode.

• Press F, 7, 6, 7 on the device's number pad to access the Bolt S.O.S. menu.
• Press F1 to navigate left.
• Press F2 to navigate down.
• Press F3 to navigate up.
• Press F4 to navigate right.
• Press O (green button) to select.
• Press < (yellow button) to clear.
• Press X (red button) to cancel or return to the main menu.

Deleting a Wi-Fi Profile

If you entered the network name incorrectly or need to connect to a new network, delete the previously stored Wi-Fi profile as follows:

1. Access the Bolt S.O.S. menu.
2. Press F2 to scroll down and highlight Wifi Properties.
3. Press O (green button) to select Wifi Properties.
4. Press F2 to scroll down and highlight Delete Wifi Profile.
5. Press O (green button) to select Delete Wifi Profile.
6. Press O (green button) to select the Wi-Fi profile to delete.

7. The device displays the message Profile <Network Name> deleted.

8. Press O (green button) to acknowledge the message.
   
   

Configure Device Settings:

Troubleshooting the Device:

Checking the Wi-Fi Connection Status

1. Access the Bolt S.O.S. menu.
2. Press F2 to scroll down and highlight Wifi Properties.
3. Press O (green button) to select Wifi Properties.
4. Press F2 to scroll down and press O (green button) to select Connection Status.
5. The connection status is shown.

Restarting the iSMP4

Press and hold the .,#* key and < (yellow key) simultaneously to force the device to restart.