Overview:
Use this report to generate a list of owners who have a reservation during a specified time frame that also has not signed the selected agreement type.
This article includes:
- Report Parameters: How to Generate the Unsigned Agreement Report
- Report Output: Viewing Attached Owner Accounts
- Exporting the Report and Adding Customers to Campaigns
Related Articles:
Helpful Hints: Before you begin.
This report will generate a list of customers that have not signed a specified agreement. If you have multiple agreements, you will have to select one at a time to view this information.
To view your existing agreements, navigate to Settings » Admin » Agreement Templates.
Important Note: If an agreement is required for a specific reservation type, running this report for specific dates will only show pet parents who have unsigned agreements for reservations starting on the current day or after.
Report Parameters:
To access the Signed Agreements report, navigate to Book Icon » Reports » Unsigned Agreements Report. From this page, you can adjust the following reporting parameters to tailor the report to your needs.
Report Parameters
| Setting | Description | Helpful Hints |
| Agreement Type | Select from the list of enabled agreement types in the instance. | |
| Has Reservations Between | Choose a current or future starting date and time to see reservation data starting at this date and time. | Leave this field blank to generate a report of all owners that have not signed this agreement. |
| And | Choose an ending date and time to see reservation data ending at this date and time. | Leave this field blank as well to generate a complete list! |
| Export to Excel? | Generate the report and then check this box to export a CSV file. |
Report Output:
| Owner | The owner that has not signed the selected agreement. |
| Animal Names | The pets tied to this owner |
| Next Reservation | If a pet has an upcoming reservation already scheduled, it will show up in this column! |
Exporting the Report and Adding Customers to Campaigns:
If you'd like to export to a CSV file, check the tick box "Export to Excel?" in the report parameters at the top of the page before selecting the blue Generate Report! button.
Click the "+ Add to Campaign" button at the top of the generated list of unsigned agreements to include owners in a new campaign email or SMS.
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