Reservations Per Animal

Kathryn H.
Kathryn H.
  • Updated

Overview: What are we talking about?

Use this report to generate a count of the number of reservations per animal during a given date range. This report will show helpful statistics regarding all animals in your app and which pets have recently had reservations. You can also target pets with less than a certain number of reservations during a given date range!

 

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Report Parameters: 

Navigate to Book Icon » Reports » Per Animal. Fill out the fields according to the parameters below: 

 

Setting Description Helpful Hints 
From Choose a starting date and time to see reservation data starting at this date and time.  
To Choose an ending date and time to see reservation data ending at this date and time. To include reservations made in the upcoming future, include a date later than today, and make sure to click "Include Future Reservations?" to populate these in the report. 

Locations

Select any locations you want to view reservation data for. Selecting multiple locations will combine reservation data into one report.  
Reservation Types Select any reservation types for which you want to view data within the set date range. You can include reservations visible to customers as well as "Business Only" reservation types. 
Less Than # of Reservations

Optionally enter a number here to include animals with less than that number of reservations during the given date range. For example, if you enter 5 in this box, the report will show all animals with less than 5 reservations during the given date range. This is set to 0 by default, which will include all animals with 0 or more reservations.
Include Cancelled Reservations? 

Select this option if you want to include reservations that have been canceled.

 
Include Wait Listed Reservations?

Select this option if you want to include reservations that have been waitlisted.

 

Include Future Reservations?

Select this option if you want to include reservations that have been created, but not yet checked out.
 
Export to Excel?  Select this option if you want to export and download the report’s data to an excel file. You can also print or export this report as a PDF by clicking the green "Print to PDF" button below. 

 

Report Results: 

Results - This section includes the total number of reservations per animal(s) during the selected date range. Click the Owner, Animal, or Reservation Details to pull up the associated data.

  • Owner - Displays owner name. Click the owner name to access the owner profile.
  • Animal - Displays animal name. Can click the animal name to access the animal profile.
  • # Reservations - Displays the total number of reservations for the animal in question. Click "View Reservation Details" to view details for all applicable reservations for the selected date range.
  • Reservation Types - Displays all reservation types associated with reservations for the animal in question during the given date range. 

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The table that pops up can be organized by clicking Owner, Animal, # Reservations, or Reservation Type(s). Click "View Reservation Details" to see the corresponding reservation. 

 

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Exporting the Report and Adding Customers to Campaigns: 

Click the green "Export to PDF" button at the top of the report to get a PDF version of this report. If you'd like to export to a CSV file, check the box "Export to Excel?" in the report parameters at the top of the page. 

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Click the "+ Add to Campaign" button at the top of the generated list of reservations to include owners in a new campaign email or SMS. 

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