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Late Check-Ins Report

Kathryn H.
Kathryn H.
  • Updated


Overview: What are we talking about?

The Late Check-Ins Report will generate a list of owners (and attached reservations) that have cancelled bookings after the scheduled start date and time. This page will generate a report that contains all reservations that were cancelled after the scheduled start date.


This article includes: 

 Related articles:


Report Parameters: Generating the Late Cancellations Report

This page will produce a report that contains all reservations that were cancelled after the scheduled start date. 

  1. Step 1: Select the starting date. This can go as far back as you'd like. 

  2. Step 2: Select the end date. You can mark this to a future date, but this will not affect the outcome of the report. 

  3. Step 3: Click the blue Generate Report! button for a list of owners that have cancelled reservations after their scheduled start date. 




Field Guide: Understanding the Report Outcomes

Clicking on any of the top-level parameters listed below to sort the data by that field. 

Setting Description Helpful Hint
Owner Owner's name that checked in late Optionally click the owner name to view their Owner Profile. 
Animal(s) Animal(s) name attached to reservation Optionally click the pet name to view their Pet Profile
# of Reservations The number of reservations for which the owner has checked their pet(s) in late.   
Average Time Late Average # of minutes the owner checked in their pet after the scheduled start time.  A message will populate under the table with an Average Late Time across all late reservations. 
Reservations Click "View Reservation Details" to see the bookings associated with this report.   





Exporting and Printing the Report:

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