How to Sign Up for Gingr Payments

Gabi Williams
Gabi Williams
  • Updated

Overview: What are we talking about?

Gingr Payments is our newest and most comprehensive payment processing integration to date for Gingr customers. Gingr Payments infrastructure is powered by Stripe, which is an industry-leader for payment management and fraud protection. Gingr Payments has an advantage over our other payment integrations because it is the only integration that you can manage from within your Gingr app. It also offers synced, in-person payments with terminal for customers in the US, Canada, Australia, New Zealand, and the UK.

Signing up is quick and easy. Most people can get set up in less than 10 minutes with instantaneous approval. This article will walk you through the signup process in order to start accepting card payments with Gingr Payments. 


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How to: Sign up for Credit Card Processing

1. Navigate to Book Icon » Reports » Gingr Payments Dashboard

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Select your country to see the current rates and features: 

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Read through and sign the Customer Agreement on this page to continue.


2. You will be redirected to our payment onboarding form. In the Type of business dropdown, select the applicable type based on how your business is set up (individual, sole proprietor, LLC, etc.) and then click Next. Complete all required fields and click Done to be redirected to your Gingr app.



3. Next, you will need to click the button to Add Bank Account information in order to be able to receive payouts.


  • Two options will display - 1. Add Bank Account (Preferred, Instant & Secure) and 2. Add Bank Account (Manual Verification). Select the method you’d like to use to continue the verification process.
      • Add Bank Account (Preferred, Instant & Secure): This option is for US customers only and uses Plaid to connect to your bank account using your bank account login information. You will be prompted to enter your bank account online ID (username) and password. This method is more secure because you are required to input your bank account login credentials. If Plaid is not compatible with your bank, or if you need to select a specific account from multiple linked accounts, use the Manual Verification Method. 
      • Add Bank Account (Manual Verification): This option requires the manual entry of your bank account number and routing number. Stripe will then verify the bank account information you provided. This option will take longer and leave more room for human error. If bank account information (account number and/or routing number) is entered incorrectly, Stripe may flag your account delaying this process.

Some countries in Europe (most EU countries) use IBAN accounts which do not have account/sort codes. Customers in these countries should not input anything in those fields and only enter their IBAN account numbers in the account number field.


4. Once your bank account details have been added using one of the methods above, your Gingr Payments Account screen will display as enabled and you are now fully integrated with Gingr Payments!

In some instances additional information may be required in order to complete your account setup, and if this is the case you will see a notification message at the top of your Gingr Payments screen. Continue to provide all necessary information until the status displays as enabled in order to complete your setup.




When I try to sign up for Gingr Payments, I get an error. 

Ability to sign up for and edit your Gingr Payments account is managed by User Permission. Check your user permissions under Book Icon» Reports » Groups. The Can Modify Stripe Verification Data permission will need to selected for your user group if it isn't already.


Can I use Gingr Payments & CardConnect at the same time? 

Yes! Both processors can be used in Gingr at the same time. If you are going to use both processors, make sure to mark your preferred processor as outlined in this article: Configuring Gingr Payments and Accepting Payments.

I signed up successfully, and have been taking payments. Why have I not received a payout? 

On your Gingr Payments Dashboard, make sure you have added a bank account for your payouts to be routed to, and that your account is not missing information. If this has been completed and you have still not received a payout, please reach out to Gingr Support for further investigation. 

Can customers leave tips on Stripe terminals?

Yes, on-reader tipping is available with the WisePOS E terminal in the US, UK, and CA. 

What card types are accepted with Gingr Payments?

Gingr Payments can accept most types of credit and debit cards in the United States. For businesses in Canada, Interac debit cards can be accepted via the card terminal and manual entry.

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