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Jude N.

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Articles

Recent activity by Jude N.

  • Service Request Links in the Customer Portal

    Overview: What are we talking about? In Gingr, customers can request reservations and appointments from the customer portal. When requesting services, customers will be presented with a list of Boo...

    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • Location Custom Text

    Overview: What are we talking about? In Gingr, you can add custom pieces of text/information to different areas of the customer portal. This allows you to more effectively communicate important pie...

    • Updated
    • 1 follower
    • 0 comments
    • 5 votes

  • Linking to the Customer Portal on Your Location's Website

    Overview: What are we talking about? Gingr's Customer Portal allows pet parents ease of access to their information, the ability to request reservations and appointments, upload immunizations, purc...

    • Updated
    • 3 followers
    • 0 comments
    • 1 vote

  • Customer Portal Links

    Overview: What are we talking about? In Gingr, customers can perform a variety of different actions from the customer portal. With customer portal links, you can decide what the most pertinent acti...

    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • Removing Specialist Shifts & Schedules

    Overview: What are we talking about?Specialists are employees who can be scheduled to perform specific services by appointment (e.g. groomers and trainers). When a specialist will no longer be perf...

    • Updated
    • 1 follower
    • 0 comments
    • 2 votes

  • Overview of the Owner Communications Tab

    Overview: What are we talking about? The Owner’s Communication Tab is the central hub for all communications regarding a specific Owner. This tab is on all Owner profiles and contains a comprehen...

    • Updated
    • 2 followers
    • 0 comments
    • -1 votes

  • SMS Canned Responses

    Overview: What are we talking about? In Gingr you can create Canned SMS Templates which can be sent at will to your customers. Canned SMS templates are used in the 2-Way SMS chat bubble, SMS Auto...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • SMS Auto-Replies

    Overview: What are we talking about? Gingr provides the option of creating Auto-Reply SMS Templates that can be sent automatically to your customers on set schedules. This feature requires the Al...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Understand Twilio Verification Status (Reference)

    Introduction Our messaging provider, Twilio, enforces strict guidelines for SMS content. Toll-Free Verification is required for sending messages over Toll-Free phone numbers. The Toll-Free Verifica...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Configuring Quickbooks Online to Import the Sales Receipt Report

    Overview: What are we talking about? This article will describe how to configure Quickbooks Online (QBO) to import the Sales Receipt report from Gingr through SaasAnt. The Sales Receipt report itse...

    • Updated
    • 3 followers
    • 0 comments
    • 0 votes