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Cara T.

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Articles

Recent activity by Cara T.

  • Setting Up a Gingr PreCheck Form

    Overview: What are we talking about? Similar to checking in before a flight, Gingr PreCheck allows pet parents to complete a detailed check-in form before arrival, reducing errors and saving time a...

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  • How To Set Up Google Tag Manager and Google Analytics in the Customer Portal

    Introduction This is a set up guide to use GA in Customer Portal 2.0. Instructions below are for triggering events from the Portal that get sent to GTM and are viewable in GA4. This assumes an alre...

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  • Manage Appointment Availability (How-To)

    After you have determined what the time value for each slot is, you can assign the chosen number for each specialist for each day of the week they will work. For each slot-based specialist, you wil...

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  • Create a Specialist Schedule (How-To)

    This section will demonstrate how to add a user to the Manage Schedules page, how to create a schedule, and how to copy a schedule. Note: in order to create a new specialist you must first create a...

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  • How to Export the Email History Log

    Email communication history is saved within your Gingr app for up to 90 days, as this is the maximum amount of time these records are stored by our email provider. Below, we will walk through how t...

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  • INGENICO LANE/5000 Terminal

    Overview: The Ingenico Lane 5000 terminal has been discontinued and is no longer available for purchase.The Ingenico Lane/5000 is a customer-facing, color touchscreen device that features signature...

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  • Forms Toolbox Field Guide (Reference)

    Introduction This guide will help you better understand the function of each tool available within the Toolbox built into Gingr's various forms, such as the Animal and Owner Forms, Reservation Form...

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  • Owner Icons

    Overview: What are we talking about? Owner icons are an easy way to see important details about an owner wherever you see their name in Gingr, as well as wherever the icons are configured to disp...

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  • Apply Package Credit to an Additional Service (How-to)

      Package credits can be applied to additional services in the cart with the proper set up. For information on how to set up a Service Package workaround, see here: Set Up Packages for Additional S...

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  • Subscribe to an .ics Calendar with Google Calendar (How-to)

      Subscribe to an .ics Calendar with Google Go to Google Calendar: https://calendar.google.com/calendar On the left, next to "Other calendars," select the plus sign (+) and select "From URL". ...

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