From the Customer Portal: 


  1. Login to your customer account.  


  2. Package credits are displayed in the lower left of the main page.



View Package Transaction History:

If you would like to see how the package credits were used, you can ask your pet care facility to provide you with a transaction/ package credit history.  

Or, you can look at your reservation history via your customer account:

  1. Login to your customer account.
  2. Navigate to Top Navigation > Reservations > View.


  3. Scroll down to Reservations, and click Completed to view all completed reservations.
  4. Find the reservation type for which you have a package, and click View, then click Receipt.


  5. The receipt will detail how the package credits were used.