Customer Portal (Customer App)

Find information on setting up and using Gingr's customer portal, AKA the customer side of the app.

Customer Portal Overview
Below is a brief overview of what customers can see and do on the customer side of Gingr. The best way to understand what customers can see in Gingr is to g...
Mon, 13 Mar, 2017 at 1:37 PM
Customer Portal Settings
See below for: Requiring Previous Reservation Online Receiving Notifications when a Customer uploads a File Custom text on New Reservation and Ne...
Thu, 9 Feb, 2017 at 12:26 PM
How to Login to the Customer Portal
When visiting the Customer Portal (http://your_business.gingrapp.com/customer), customers will sign up and log in to manage their customer information, pet ...
Wed, 15 Feb, 2017 at 3:26 PM
Requesting Reservations and Appointments from the Customer Portal
From the Customer Portal, you can request both Reservations and Appointments. The difference between the two is that Reservations are typically for Daycare ...
Mon, 16 Jul, 2018 at 11:56 AM
Viewing and Signing Agreements from the Customer Portal
Agreements are contracts that your business requires customers to sign before they can book a reservation for their pets. In this article, you will learn...
Thu, 9 Feb, 2017 at 11:56 AM
Submitting Immunization Records from the Customer Portal
Customers can easily submit their pet's immunization records from the Customer Portal by simply dragging and dropping a scanned PDF or image file of th...
Thu, 9 Feb, 2017 at 12:16 PM
Cancelling a Reservation from the Customer Portal
Customers can cancel their reservations or appointments on the customer portal, saving you time and eliminating the need to do anything on the back end! ...
Thu, 2 Mar, 2017 at 5:08 PM
Video Tutorial: Customer Portal
Password for each video: Gingrrr Click the HD and fullscreen buttons in lower right for best viewing quality. Customer Portal from Gingr App on Vimeo....
Mon, 13 Mar, 2017 at 1:37 PM
Video Tutorial: Submitting Immunization Records
Password for each video: Gingrrr Click the HD and fullscreen buttons in lower right for best viewing quality. Submitting Immunization Records from Gin...
Thu, 9 Feb, 2017 at 11:37 AM