Email and SMS Features

Find information on setting up and using Gingr's SMS (text messaging) and Email features.

Email and SMS Overview
Gingr sends a variety of automated emails and SMS (text messages) to your customers, each of which can be turned on or off by your business, and which hav...
Mon, 13 Mar, 2017 at 1:44 PM
Email and SMS Settings
Gingr sends a variety of automated emails and SMS (text messages) to your customers, each of which can be turned on or off by your business, and whic...
Fri, 10 Feb, 2017 at 1:10 PM
Email and SMS Templates
Gingr sends a variety of automated emails and SMS (text messages) to your customers, each of which can be turned on or off by your business, and ...
Fri, 10 Aug, 2018 at 10:07 AM
Sending Individual Emails and SMS
Gingr sends a variety of automated emails and SMS (text messages) to your customers. You can also send individual emails and select SMS to customers at wi...
Wed, 22 Feb, 2017 at 11:56 AM
How to Mass Email Customers
The process of composing and sending a mass email is essentially the same as creating and sending a new marketing campaign. Please see: How to Crea...
Fri, 10 Feb, 2017 at 1:30 PM
How to Create and Send a Marketing Campaign
Marketing Campaigns allow you to reconnect with your customers, keep your business top-of-mind, and send out special offers to generate more business...
Wed, 22 Feb, 2017 at 12:18 PM
How to Email a Group Based on a Reservation Date
Good news! Yes, you can send an email blast to a specific group of customers, based on reservation date/s and reservation types! Email a Group Ba...
Tue, 13 Jun, 2017 at 11:32 AM
CAN-SPAM Compliance
The CAN-SPAM Act, established in 2003, establishes the rules for commercial email and messages, gives recipients the right to have a business stop emailing ...
Mon, 28 Mar, 2016 at 3:47 PM
How do I change the email address my Gingr app sends email from?
Navigate to Admin > Search Admin Items: Locations Choose the Location and click the Edit button in your location's Actions dropdown menu. ...
Fri, 10 Feb, 2017 at 2:39 PM
Will I know if an email bounces back/ was undeliverable?
If an email you send to a customer is not delivered/ bounces back, you should receive a notification at the email address you use for your Gingr user acc...
Fri, 10 Feb, 2017 at 2:52 PM