Reservations, Services, and Appointments

Find information on setting up and managing Reservations, Services, and Appointments.

Reservations, Services, and Appointments Overview
Reservation Types:   When booking any kind of service in Gingr, a Reservation or Appointment type must be selected. We refer to these as Reservation T...
Mon, 13 Mar, 2017 at 2:14 PM
Making a Reservation
Where can a new reservation be created? New reservations are created on the New Reservation page, which can be accessed from many places in the a...
Thu, 2 Mar, 2017 at 2:47 PM
Making Recurring Reservations
The Recurring Reservations feature allows you to repeat a reservation at an interval you set. Most characteristics of the base reservation's d...
Thu, 2 Mar, 2017 at 2:08 PM
Reservations and Services Settings
There are several settings that impact how your Reservations and Services appear and function in Gingr.   Please be sure to read Reservation Types an...
Thu, 2 Mar, 2017 at 2:20 PM
Viewing Reservation Details
Each Reservation in Gingr has a dedicated Reservation Details Page which houses all details of a reservation.  The Reservation Details page allows you to vi...
Mon, 12 Jun, 2017 at 5:05 PM
Editing Reservations BEFORE Check-In
A Reservation can be Edited before an animal is even checked-in.  This can be done from the:  Requested section on the Dashboard Expected Today s...
Thu, 2 Mar, 2017 at 3:11 PM
Editing Reservations AFTER Check-In
You can amend a reservation after check-in from several places in Gingr:  Dashboard Animal Profile Page Owner Profile Page Reservation Details...
Thu, 2 Mar, 2017 at 3:11 PM
Cancelling Reservations and Appointments
If a reservation has not been checked in, it can be cancelled within Gingr. There are a few places to cancel reservations: Dashboard: Expected Section ...
Thu, 2 Mar, 2017 at 4:30 PM
Lodging Together
When you or a customer creates/requests a reservation for multiple pets, you/they will select whether to lodge their pets together by ticking a box that s...
Thu, 2 Mar, 2017 at 3:19 PM
Adding Services to Reservations from the Dashboard
In this article, we will show you how to add Additional Services to a reservation, directly from your Dashboard. Video Tutorial: Managing Services Step ...
Fri, 3 Mar, 2017 at 10:00 AM