Promoted articles
Reservations and Services
- Overview of Redesigned Reservation Types and Services Configuration Page
- Creating Reservation Types
- Additional Services
- Set Up Grooming Reservation Types
- 24 Hour Billing
- Delete a Reservation Type or Service
Capacity
Hours of Operation
Areas & Lodgings
Forms
- Set Up Liability Agreements
- Set Up the Reservation Form
- Set Up the Owner Form
- Set Up the Animal Form
- Set Up the Incident Report Form
- Setting Up Run Cards
Animal
Agreements
Feedings & Meds
Packages
- How to Manually Add and Deduct Package Credits
- Packages for Additional Services (WORKAROUND)
- How to Sell Packages & Check Out with a Package Credit
- Package Subscriptions
- Setting Up Packages
- Quick Checkout
Point of Sale (Retail)
- Setting Up Retail Items
- Setting Up Types of Coupons
- Selling Retail Items
- Inventory, Labels, and Purchase History for Retail Items
- Setting Up Point of Sale Items
- Gift Certificates
Report Cards & Run Cards
Group Classes
Waitlist
Reservations & Appointments
- Overview of the Redesigned New Appointment Page
- Reservation Types and Services How-To Videos
- Deactivation Reasons
- I'm getting an AJAX error when trying to check out a pet.
- How do I add grooming notes?
- Viewing Reservation Details
Belongings
Virtual Training
Reservation Deposits
Services
Employees
Business
Third Party
Animals
Owners
- Scheduling Sales Tax Rate Changes
- Customer Sources Report
- Unsigned Agreements Report
- Signed Agreements Report
- Rates Report
- New Customers Report
Reservations
- Rescheduled Appointments Report
- Appointment Rebooking Report
- Booking Performance Report
- Lodging Transfer Report
- Missing Lodgings Report
- Occupancy by Hour Report
Financial Reporting
- Appointment Wage to Sales Report
- Appointment Goal Tracker Report
- Configuring Quickbooks Online to Import the Sales Receipt Report
- Voided Items Report
- Sales Receipt Report with Quickbooks Online Export
- Transactions by User Report
Feeding & Medication
Reports & More
Customer Portal 2.0
- How to enable third-party cookies to access the customer portal
- How to Go Live with the New Customer Portal 2.0
- Customer Portal Overview (Customer Portal 2.0)
- Using the Customer Portal (Customer Portal 2.0)
- Location Custom Text (Customer Portal 2.0)
- Customer Portal Links (Customer Portal 2.0)
Gingr Payments
- Gingr Payments Overview
- Gingr Payments vs CardConnect
- How to Sign Up for Gingr Payments
- Configuring Gingr Payments and Accepting Payments
- Gingr Payments Dashboard
- How to Order a Stripe Credit Card Terminal for Gingr Payments
Credit Card Processing
- INGENICO iSMP4 BOLT
- INGENICO iPP350 BOLT
- INGENICO iSC250 Touch BOLT
- Clover Flex Terminal
- Clover Mini Terminal
- How to Update Your Bank Account with CardConnect