Anatomy of an Appointment Card (Reference)

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Summary

The appointment card puts all the information a groomer needs about a pet in one place. Appointment cards show on the Dashboard, Calendar Details, Manage Services, the Service by Date Report, Animal and Owner profiles, and the shopping cart. If a scheduled service is on a reservation for the current date, it shows on the Appointment Card. Otherwise, a history of scheduled services shows for the future.

Where to Find It

On the Dashboard, look for the Appointment Card icon. It shows whether or not a reservation has scheduled services.

Pet reservation details table.

What This Does

Pet appointment details and services list.

A. If a service is scheduled for the current date, this area shows the service details. From here you can:

  • Edit the appointment
  • Mark the service as complete
  • Send a "Ready for Pickup" SMS or email
  • Re-book

B. The right side of the Appointment Card has 4 tabs: Data, Employee Notes, History, and Future.

Service notes and tabs interface

Data

The Data tab lets you view or edit tagged fields from the Reservation Form, Animal Form, and Owner Form. Select the edit pencil icon next to the form to edit any of the tagged fields.

Veterinarian contact and animal temperament info

Employee Notes

Add Employee Notes here, as you can on the Animal and Owner profiles. You choose which Note Types show on the Appointment Card.

Employee Notes tab on an appointment card.

History

This tab shows all past scheduled service history.

Service history table with details.

Future

This tab shows all future scheduled services.

Pet grooming service schedule table.

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