Summary

Gingr offers two methods for MFA login: an emailed one-time password (OTP) or a 2FA authenticator app. You can choose the method you prefer.

Steps

1. Go to Left-hand Navigation: Reports & More » Users.
2. Select the drop-down menu for the user.
3. Select Edit.
4. In the MFA Preference section, choose Email OTP or Authentication Application.
5. Select Save at the bottom of the page.

Important: If you did not set up the 2FA authentication app when you first set up MFA, select the blue button next to that option to set up your 2FA account. After that, the option is available to select. Until then, only Email OTP is available.

Related Articles

• Multi-Factor Authentication Topic Outline
• Enable MFA for User Groups How-To
• Log In with Multi-Factor Authentication How-To