Manage Orders (Topic Outline)

Article Details

Summary

Manage Orders covers refunds, Store Credit, and voiding items on invoices after checkout.

What this does

You can issue full or partial refunds on retail items. You can use the Store Credit feature to give monetary credits for future purchases. You can also void items on invoices after checkout to fix errors. The Voided Items Report tracks all voided items for financial reporting.

Manage Orders Topics

  • Refunds and Returns

    Issue full or partial refunds on retail items, packages, services, tips, or store credit.

  • Store Credit

    Give owners monetary credit to use toward future purchases at the facility.

  • Void Items or Invoices

    Adjust invoices for financial reporting by removing items added in error during checkout.

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