Summary

The Customer Portal lets pet parents work with your business through an online or mobile interface. This article is for Gingr admins.

What this does

In Gingr, you can use the Customer Portal to let your pet parents engage with your business. Pet parents can use an intuitive online or mobile interface to:

• Update their information

• Request reservations

• Upload immunizations

• Purchase packages

• Apply pre-payments to estimates

• Pay deposits

• Pay outstanding invoices

• Order retail items, and more

The Customer Portal was designed with the pet parent in mind. It has an intuitive booking workflow that leads them through each step. It gives real-time alerts for missing requirements along the way. It also promotes the upsell of your service offerings.

Mobile Use

The Customer Portal is fully optimized for mobile use. Pet parents can also download a free native mobile app from the Apple App Store and Google Play Store.

Your Gingr app has a unique invite code. Share it with pet owners so they can easily access the portal for your facility in the mobile app.

Topics

• Get Started with Customer Portal
  Learn the basics of enabling and sharing your Customer Portal.

Related Articles

• Get Started with Customer Portal
• API
• Integrations