Introduction

In Gingr, you can use the Customer Portal to allow your pet parents to engage with your business through an intuitive online or mobile interface. Customers can update their information, request reservations, upload immunizations, purchase packages, apply pre-payments to estimates, pay deposits, pay outstanding invoices, order retail items, and more.  

The Customer Portal interface was designed with the pet parent in mind, with an intuitive booking workflow that leads them through each step, gives real-time alerts for missing requirements along the way, and promotes the upsell of your service offerings.

The Customer Portal is fully optimized for mobile use, and we are excited to offer a FREE native mobile app that can be downloaded by pet parents from the Apple App Store and Google Play Store. Your Gingr app will have a unique invite code that can be shared with pet owners to allow them to easily access the portal for your facility within the mobile app.

Topics  

• Get Started with Customer Portal
  Learn the basics of enabling and sharing your Customer Portal.

Related Resources

• API Feature Overview
• Integrations Topic Outline