Understand the Digital Whiteboard (Reference)

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Understand the Information on the Digital Whiteboard

The Digital Whiteboard will display important information about a reservation. From left to right, you will see:

  • The Animal's Name (Breed)
  • Lodging Assignment
  • Custom Animal Icons
  • Reservation Type
  • Belonging Area (with number of Belongings)
  • Reservation Status (check-in/out in progress/complete)
  • Times from when the reservation status last changed.


Checking In and Out screen with icons.

 

Check-In in Progress

A dog that is checking in will appear with a white, spinning icon next to their name.

A pet's check-in is considered "in progress" from the moment the "check-in" button is clicked on the Expected Tab of the dashboard until all check-in questions have been answered and the pet's reservation is moved to the checked-in tab of the dashboard.

Checking In and Checking Out text on black background.

 

Check-In Complete

A dog that has completed checking in will appear with a white "in" icon next to their name.

Check-in is considered complete once all check-in questions have been completed and the animal is shown in the Checked In section of the dashboard.

Dog check-in details on screen

 

Checkout in Progress

Similarly to check-ins, checkouts that are in progress will appear with a white, spinning icon next to their name.

A checkout is considered "in progress" from the moment the reservation is added to the Shopping Cart to the moment that checkout is complete.

Two dogs in a hotel room.

 

Checkout Complete

Checkouts that are complete will appear with a white "out" logo.

A checkout is considered "complete" the moment the checkout process is finished in the shopping cart and a Receipt for the checkout has been generated.

Checking out: Bilbo Waggins, Border Collie

 

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