Summary

The Top Navigation menu gives you quick access to your user account, help, the shopping cart, notifications, and search.

What This Does

User and Location

• Change Locations: If your business has more than one location, this option shows. Only users with the right permission can change locations.
• Quick Login: Select yourself in the drop-down menu and enter your password. This logs you in and the other person out.
• Logout: Log yourself out of the app.

Get Help (? Icon)

• Get Support: Opens the knowledge base. You can search articles and how-tos, submit an email ticket, or start a chat with a support agent during Live Chat hours.
• GingrU: Opens an education platform to help you get the most from Gingr. You can also create your own staff training courses here.
• Onboarding Resources: Lists topics Gingr suggests you complete to get the most from the app.
• App Status: Shows the status of your app for things like credit card processing, uploads, and outgoing email and SMS.
• Release Notes: Shows new releases and features.
• Feature Feedback: Lets you submit requests for the product team to review. Developers use these to plan future improvements.

Shopping Cart

Notifications

Notifications about many things in the app show here. Some depend on your user permissions. Select a notification for more information. Select View All to read all of your notifications from the past 30 days.

The notifications a user sees depend on their Group Permissions, the location the notification is for, the user's allowed locations, whether the notification is global, and who did the action. Users do not get a notification they triggered themselves. For more information, see App Notifications and User Groups.

Search Box

Use the search box to find owners and animals. You can search by owner name, animal name, owner email address, and owner phone number. Results show in a drop-down list. You can select:

• Animal name: Opens that animal's details page.
• Owner name: Opens that owner's details page.
• Pencil button: Edits that animal or owner's profile.

  

• Calendar + button: Makes a new reservation for that animal.

  

• Arrow-in button: Checks the pet in for your Quick Check-In default reservation type.

  

• Green Check Mark: Shows the pet is checked in now.

  

The # Res. column shows how many reservations the pet has in Gingr. Next Res. shows the date of the pet's next reservation.

Tip: If you do not see the result you want, press Enter after you type your search to see the full results.

Related Articles

• Dashboard Overview Topic Outline
• Left-Hand Navigation Reference
• Widgets Reference