Enable Push Notifications on a Mobile Device (How-To)

Article Details

Gingr offers a mobile application that will allow users to receive Push Notifications on a mobile device. These notifications come in real-time and are pushed directly to your phone for quick update.


Before You Begin

To use this feature, your user group must have the Receive Push Notifications Permission enabled from Left-hand Navigation: Reports and More Icon ยป Groups.

Screenshot

 

Enable Push Notifications

  1. On your mobile device, open the App Store (Mac) or Google Play Store (Android).

  2. Search for Gingr Notifications and download the application to your device.

    Gingr Notifications App (1).png

  3. Once the download is complete, open the application. You'll be prompted to enter your login information.

    • Your Subdomain is your Gingr URL, for example if your URL is "http://happywagsco.gingrapp.com", then you will input "happywagsco.gingrapp.com" in the Gingr Subdomain field. Then, enter the email address and password you use to log into your regular Gingr application.

  4. Upon login, you'll receive a pop up asking if you want to receive Push notifications from this application on your device. Select Yes on that pop up to proceed.

    Gingr Notifications App (2).png

  5. Once logged in, you'll see a list of your unread notifications, and you'll some actions available to you:

    • Selecting a notification will open the notification details. From here, you can open the request on your Gingr Dashboard in a mobile browser or leave comments.

      IMG_4804.PNG

    • Checking the box next to an unread notification will mark it as read.

    • You can select the COMPLETED tab to view past notifications.

      Gingr Notifications App (3).png

 

When a new notification comes in, you'll also see it on your phone's lock screen

IMG_4806.PNG

 

Related Resources

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.