Enable Push Notifications on a Mobile Device (How-To)

Article Details

Summary

The Gingr mobile app lets you get Push Notifications on your phone. Notifications arrive in real time.

Before You Begin

Your user group must have the Receive Push Notifications permission turned on. Check it at Left-hand Navigation: Reports & More » Groups.

Group permissions with Receive Push Notifications.

Steps

  1. On your mobile device, open the App Store or Google Play Store.
  2. Search for Gingr Notifications and download the app.

    App store pages for Gingr Notifications app.

  3. Open the app.
  4. Enter your Subdomain. This is your Gingr URL. For example, if your URL is "http://happywagsco.gingrapp.com", enter "happywagsco.gingrapp.com".
  5. Enter the email address and password you use to log in to Gingr.
  6. When the app asks if you want push notifications, select Yes.

    Login screen and push notification prompt.

  7. Review your list of unread notifications.
  8. Select a notification to open its details. From there, you can open the request on your Gingr Dashboard in a mobile browser or leave comments.

    Appointment request notification screen

  9. Check the box next to an unread notification to mark it as read.
  10. Select the COMPLETED tab to see past notifications.

    Notifications list with new and completed tabs.

When a new notification comes in, it also shows on your phone's lock screen.

Phone lock screen with notifications.

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