Status Page (Reference)

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Summary

The Gingr status page gives you real-time updates on internet outages, bugs that affect you, support downtime, and planned maintenance. You can get Email, SMS, and Slack notifications. You can also submit a support ticket from the status page.

What This Does

When you subscribe to the status page, you get updates about problems and maintenance as they happen.

Where to Find It

Anyone can view the status page at any time at status.gingrapp.com.

Get Updates

To get notifications from the status page, select Get Updates. You can choose more than one option.

Notification delivery options: Email, Slack, SMS.

Email

Choose this option to get all status updates by email.

  1. Enter your email address.
  2. Choose to get All status updates or Only those about certain components.
  3. Select Subscribe to Updates.

    Email subscription form for status updates.

Slack

Choose this option if your business already uses Slack and you want a notification when something is posted. You need Slack installed and in use for your business.

  1. Select Authorise with Slack.
  2. Select the channel to post notifications to.

    Slack status updates authorization screen

SMS

Choose this option to get notifications on your phone by text message.

  1. Enter your cell phone number.
  2. Select Subscribe to updates. You get a confirmation text message when it is done.

    SMS updates subscription form

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