Introduction

In Gingr, you can add custom pieces of text/information to different areas of the customer portal. This allows you to more effectively communicate important pieces of information to your customers.

Before you get started, take a moment to think about any important pieces of information you want to communicate to customers in the following areas:

• Deposit policies
• Estimates
• Reservation and appointment requests
• Service upselling

Configurable Fields

You have the ability to configure the following fields:

• Reservation Request Text: Enter in any information that you want to display to customers to the left of the page when they are requesting reservations like daycare and boarding. Edit this by going to Left Navigation: Admin » Reservation and Appointment Requests.
  
  
• Appointment Custom Text: Enter in any information that you want to display to customers to the left of the page when they are requesting appointment-based reservations like grooming or training. Edit this by going to Left Navigation: Admin » Reservation and Appointment Requests.
  
  
• Estimate Custom Text: Enter in any information that you want to display to customers when they generate an estimate for their reservation. Edit this by going to Left Navigation: Admin » Invoice and Receipt Options.
  
  
• Reservation Request Services Text: enter in any messaging that you want to display to customers in a pop-up message when they attempt to request a reservation with no added services.
  

  Reference:  Use this field to upsell your services! Leave it blank if you do not want a pop-up message to appear.

  Edit this by going to Left Navigation: Admin » Reservation and Appointment Requests.

Related Resources

• Customer Portal Interaction Settings Reference