Summary

If your import included reservations, you may need to accept or confirm them from the dashboard, depending on your settings.

Before You Begin

Check where your imported reservations show on the dashboard.

• Requested Section: Imported appointment-based reservations that need a specialist show here. Reservations that need lodging also show here. Accept or confirm them. Add additional services like treats and playtimes after the import.

  

• Unconfirmed Section: If the default manual confirm System-Wide Setting is off, all other reservations show here. Confirm them.

  

  This section includes all other future reservations, like Daycare and Day Train. Select the thumbs up icon to confirm each one.

  

Tip: If you have many future reservations, work in small groups. Start with reservations in the next 1 to 2 weeks. Then work through the rest over time.

Steps

Appointment-Based Reservations (Grooming, Private Lessons, and More)

These reservations need a service added by scheduling it with a specialist.

1. Select the drop-down menu next to the reservation.
2. Select Edit Reservation.
3. Select the Additional Services tab.
4. Select the right service.
5. Select any add-on services.
6. Schedule the service with a specialist.
7. Select Save and Close.
8. Select the drop-down menu again.
9. Select Accept and Confirm.

   

Lodging-Based Reservations (Boarding, Board & Train, and More)

These reservations need to be accepted and have lodging assigned.

1. Select the drop-down menu next to the reservation.
2. Select Accept and Confirm.
3. Choose the Area.
4. Assign an individual lodging.
5. Select Accept and Confirm.

   

Related Articles

• Go Live Topic Outline
• Verify Accuracy of Imported Data How-To
• Price Verification Process