Overview

There are a few settings and permissions that control how store credit can be purchased, managed, and used in Gingr.

Control Staff Permissions

To control which employees can add store credit to an owner’s account:

1. Navigate to Reports & More » Groups.

2. Enable or disable the Can Add Store Credit permission for each user group as needed.

Important:  This permission only controls the users' ability to purchase store credit on an owners' account - it does not prevent the ability to use store credit as a payment method or refund to store credit. We recommend enabling this permission for at least one user group in your application.

Allow Customers to Purchase Store Credit

To control whether customers can buy their own store credit through the Customer Portal:

1. Navigate to Admin » Payment and Purchase Options.

2. Locate the setting Allow Customers Store Credits and enable or disable as preferred.

Important:  Regardless of the preference on this setting, customers can only buy store credit from the Customer Portal if your application utilizes Gingr's integrated Credit Card Processing. Please see our article Configure Payment Processing for more information on processing credit cards with Gingr.

Limit Store Credit to Purchase Location

Admins can optionally restrict the use of store credit to the location where it was purchased.

To adjust this setting:

1. Navigate to Admin » Check Out Options.

2. Locate the setting Limit Store Credit to Purchase Location

3. Toggle ON to enable or OFF to disable.

When enabled, store credit can only be redeemed at its original purchase location, ensuring accurate location-based financial tracking. By default, this setting is disabled, allowing store credit to be used across all locations. 

Related Resources

• Configure Payment Methods Topic Outline
• Set Up Payment Methods How-To
• Payment Methods Field Guide Reference
• Types of Payment Methods Reference
• Payment Methods User Permissions Reference