Set Up Private Lessons (How-To)

Article Details

Create private lessons for 1-on-1 training appointments.

In Gingr, additional services are services that are scheduled during a reservation. For example, an Obedience Lesson service that is scheduled during a Private Lesson reservation is considered an additional service. Private Lesson is considered the reservation type.

 

Set Up Private Lessons

  1. Navigate to Left-hand Navigation: Admin » Reservation Types and Services Configuration.

  2. Locate your Private Lessons reservation type.

  3. Click Manage Services.
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  4. Select Create a new Additional Service.

  5. Configure the general settings. Refer to the Field Guide below if you need assistance.

  6. Save your changes by selecting Create.

Field Guide

Setting Description Helpful Hint
Name The name that will be displayed both internally and on the Customer Portal.  
Description Enter a description to be displayed to customers.  This section can include Pictures, Tables, Website links, and more!
Show on Customer Side

When enabled customers can see and add this service to their reservation request from the customer portal.

 If disabled, the service will read (business only).
Is Taxed

If enabled tax will be applied to this service on invoices.

 Manage tax rate and tax settings in mass under Admin » Tax Settings. 
Is Scheduled Enable this setting for private lessons.    
Duration Enter the amount of time that this service will take.  The duration can be edited per pet at the time of booking.

We recommend entering the average duration as the place holder.
Interval Enter the frequency at which start times are displayed when booking an appointment.  Example: If the interval is set to 30 minutes then appointments can be booked at 9:00am, 9:30am, 10:00am etc. 
Default Start Time Enter 0800 as a default. This setting will be overridden by the assigned specialist schedule.   
Limit service time selection for customers?

When enabled, this will show service time options only between your businesses open and close times.

If disabled, this will show service time options any time between 12:00am - 11:59pm.

 Do not enable for private lessons. 
Remember last duration?

If enabled, Gingr will store the duration of the service per pet and will pull this value for future appointments. 

 This is per service per pet. 
Frequency Options When selected, these options will be available to employees when creating reservations and the system will automatically create the desired number of scheduled services at the selected time.

At least one option must be selected, and we recommend always including the "Once" option.

This only effects scheduled services that are NOT assigned to a specialist schedule. 
Color Optionally choose a color that will indicate this service on the Facility Calendar and from the "add service" section on the dashboard.  
Questions 1 - 3 Optionally ask your customers or staff up to 3 questions for this service. Example: What type of hair cut? Any skin conditions?
Auto Charge Last Time

If enabled, Gingr will remember the most recent price set for the pet for this service. 

 This is great for variable-priced items like grooming services.
Drop Off Times This setting is used only for appointment-based services. When text is input here, the email variable {service_dropoff_times} can be used in the New Appointment Email to enter this text.  
Email Custom Text Text entered into this field can be pulled into automated email templates with the {services_custom_text} variable.   
Is iDogCam Service? Do not enable for Private Lessons.   
Include in Commission If enabled, the service will be included in the commission calculated for services completed by a specialist.   
Delete? Deletes the service.   

 

Next Steps

Proceed to Set Rates for Private Lessons.

 

Related Resources

 

 

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