Appointments are any reservation type (such as grooming, transportation, tours, or private training) that a customer can book for a specific time with a specific specialist. 

The New Appointment page was redesigned in June 2022 and is currently an opt-in experience. Any Admin users in your Gingr app can enable the new version by selecting the 'Use New Version' button at the top right of the page. 

Admins can optionally switch between the legacy and redesigned versions by clicking on the "Use Old Version" or "Use New Version" button in the top right corner of the New Appointment page. 

Create an Appointment from the Legacy Appointment Page

1. Navigate to Left-hand Navigation: Reservations » New Appointment. 
   • Alternatively, if you're in the Animal/Owner Profile, you can click the calendar icon to open the drop-down to book a new appointment.

      

2. Select the Location.

   
   
   

3. Select the Type.

   Notice:  Only reservation types that are configured to be scheduled with a specialist will appear in the drop-down menu.

4. Select the Service.
    

5. Select the Date.
   
   

6. Select the appointment Start Time within a specialist's available appointments or by the slots that they have available.
   

   Notice:  Only specialists who have the availability to perform this service on this date will be populated here.
   
   

7. After choosing a time/slot for your pet, you'll be directed to this page in order to set up which pet you'll be reserving for, service add-ons, icons, previous appointment history, grooming notes and any notes needed for the reservation.
   
   
   

8. The Confirm for Customer? box will send a confirmation email to the customer.
   
   

9. The Wait List box will send the reservation to the Wait List area.

Related Resources

• Legacy Appointment Scheduling Topic Outline