Gingr Payments Dashboard Report (Reference)

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Summary

The Reports section of the Gingr Payments Dashboard tracks transactions and payouts made with Gingr Payments. It puts them in one place for easier revenue reporting.

What This Does

Reports has three sections: Today, Reports Overview, and Financial Reports. When you generate the activity, balance, or payout reconciliation, a banner says the report takes a couple of minutes to load: "Your report is loading! Please be patient as these reports may sometimes take several minutes to load."

Payment dashboard with graphs and reports

Today

This section tracks payment volume from today compared to yesterday for Gingr Payments. It is a view-only graph, so you cannot change any parameters. It shows:

  • Gross volume today compared to yesterday.
  • Your country's currency balance.
  • Payouts, including the amount of the next expected payout and when it is expected.

Reports Overview

This section has graphs that show Gingr Payments history. You can view them by selecting date ranges. The graphs are:

  • Net Volume from Payments (called "Net Volume from Sales" on the Stripe dashboard).
  • Successful Payments.
  • Average Payment Per Customer.

Financial Reports

This section breaks down your Balance Summary, Payouts, Activity, and Payouts Reconciliation. Select a page tab and choose your date ranges for custom reporting. These tabs link to these reports generated through the Stripe API:

  • Payout reconciliation.
  • Payment fees report.
  • Balance Report.
  • Activity.

Split Payment Transactions

Customers can apply a single payment to multiple invoices at once. They can pay off a previous balance made up of several invoices, or add a previous balance to the shopping cart with another item.

With a split payment, CardPointe processes one transaction and divides it among the related invoices. This means there is one CardConnect Transaction ID but several Gingr invoice IDs.

This is how split transactions display on the CardConnect Batch Report.

Transaction table with amounts and status.

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