Introduction

The Reports section of the Gingr Payments Dashboard will keep track of any transactions and payouts that used Gingr Payments, and consolidate this information for easier revenue reporting!

Reports has three separate reporting sections: Today, Reports Overview, and Financial Reports. When generating the activity, balance, or payout reconciliation, a banner will appear stating the report will take a couple minutes to load which reads “Your report is loading! Please be patient as these reports may sometimes take several minutes to load.”

Today

This section tracks payment volume from today compared to yesterday generated through Gingr Payments. This is a view-only graph, meaning there are no parameter options the user can change. The features on this section include:

• Gross volume today compared to yesterday
  
  
• Your country's currency Balance
  
  
• Payouts (show the amount for the next expected payout) and when it is expected

Reports Overview

This section will have a sequence of graphs that reflect Gingr Payments history the user can view by selecting various date ranges. These graphs include:

• Net Volume from Payments (Called “Net Volume from Sales” on Stripe dashboard)
  
  
• Successful Payments
  
  
• Average Payment Per Customer

Financial Reports

This section of Reports will show a breakdown of your Balance Summary, Payouts, Activity, and Payouts Reconciliation. Click on one of the page tabs and select your date range(s) for custom reporting! These are linked to the following reports generated via Stripe API:

• Payout reconciliation
  
  
• Payment fees report
  
  
• Balance Report
  
  
• Activity

Split Payment Transactions

With Gingr, customers have the ability to apply a single payment towards multiple invoices at once. This can be done by paying off a previous balance that may be compiled of multiple invoices or adding a previous balance to the shopping cart with another item.

With a split payment, one transaction is processed through CardPointe and then divided amongst the associated invoices. What this means is that there is one CardConnect Transaction ID but multiple Gingr invoices IDs.

This is how those split transactions will display on the CardConnect Batch Report.

Related Resources

• Gingr Payments Feature Overview