If you are trying to process a payment that comes back declined, you can log in to your CardPointe portal to find out what the specific error is.

View CardConnect Error Response Codes

1. Once logged in you'll navigate to the Reporting tab to view recent transactions:
   
   
   
   
2. You will then select the transaction number on the left to view the transaction details page.
   
   
3. From here you will see the 'Response Code', you will see below all of the response code descriptions.
   
   

Related Resources

• Credit Card Processing Errors Topic Outline
• Gingr Payments Credit Card Processing Errors Reference
• CardConnect Credit Card Processing Error Response Codes Reference