This article describes the setup process for the Ingenico Lane/5000 payment processor terminal. It will cover the contents that come in the terminal's box, how to perform basic setup, how to connect the device to the Internet, and how to enter text on the terminal via the multi-tap method.

Ingenico Lane/5000 Box Contents

What's in the box?

• Ingenico Lane/5000 terminal
• Ingenico Multipoint Interface Cable
• Ingenico power supply
• Ingenico stylus

Set Up the Device

1. Once your equipment is unboxed, plug the power supply connector into the jack on the Multipoint Interface Cable.
   
   
2. Connect the Multipoint Interface Cable into the Multipoint Port on the underside of the terminal.
   
   
3. Connect the other end of the Multipoint Interface Cable to an Ethernet port (router, modem, wall jack, etc.).
   
   
4. Plug the power supply adapter into an available power outlet.
   
   
5. Optionally, attach the stylus to the device, using the provided two-sided tape.

Connect the Device to the Internet

1. Once power is supplied to the terminal, the initialization process begins.
   
   
2. Once the terminal has successfully established its IP Address, it will attempt to call the terminal service.
   
   
   • If the connection is successful, the terminal device displays Connected.
     
     
   • If the connection is unsuccessful, the terminal device displays Disconnected. To contact CardPointe for assistance, please send your concerns to cardpointesupport@fiserv.com.
     
     
3. Once Connected, the device is ready for use. The device may be left on indefinitely or may be disconnected from power as necessary.

Related Resources

• Ingenico Lane/5000 Terminal Topic Outline
• Enter Text in Ingenico Lane/5000 How-To
• Use the Ingenico Lane/5000 Admin Menu How-To
• Ingenico Lane/5000 Settings Reference