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There are a few preferences that you can indicate for your terminals, including whether to prompt the customer for the total and to take a signature. To set these preferences, navigate in the Gingr app to Left-hand Navigation: Admin » Credit Card Processing.
Setting | Description | Helpful Hint |
Name | Give this terminal a name. This will display in the payment window when checking out. | If you have more than one terminal, remove any confusion between the two by giving them names based on their location. i.e. 'Reception' and 'Curbside'. |
Status | If enabled, this setting displays your terminal as an option when checking out in the cart. | Do not adjust this setting unless you are retiring a terminal or have returned the terminal. |
Do beep | Should the terminal beep when the customer should remove their card? | |
Allow Pin Debit | If enabled, customers using debit cards will be prompted to input their PIN number. | |
Collect Signature | If enabled, the terminal will prompt for a signature using the provided stylus. | |
Prompt Total | If enabled, the terminal will ask the customer to confirm their total prior to inserting their card. | If you are collecting tips, it will ask the customer to confirm their total 2x with this setting enabled. |
Custom Tip Amount | If enabled, customers can enter their own tip amount rather than selecting a pre-determined percentage. | |
Show Tip Bubbles | If enabled, the pre-determined tip amounts will show as options. | Input pre-determined tip percentages under Admin » Credit Card Processing. |
Charge Card on Terminal | Authorizes and charges cards on terminal. | Required for Clover. NOT required for any Ingenico device. |
Related Resources
- Ingenico Lane/5000 Terminal Topic Outline
- Set Up the Device How-To
- Enter Text in Ingenico Lane/5000 How-To
- Use the Ingenico Lane/5000 Admin Menu How-To
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