Summary

The Balances & Payouts section of the Gingr Payments Dashboard shows a history of all payout details for your account. It gives you the sum of all fees charged and payments collected. It also reconciles the payout amount, like CardConnect batch reports.

What This Does

Payouts

Payouts follow a schedule set by the user's country and the risk linked to the account. After the account is created, you can see your Payout Schedule on the Gingr Payments Dashboard.

Payout Schedules

Gingr Payments payout schedules are usually set to 2 business days. Some international accounts and accounts Stripe marks as higher risk may have different schedules.

If your country is not listed, contact the Support Team at support@gingrapp.com.

Refunds

Refunds in Gingr Payments do not always follow the payout timeline. A refund shows in the connected account's next available payout, based on the time of the refund.

For example, a connected account creates payouts at 8:50 a.m. each morning. A refund issued before 8:50 a.m. goes in the payout created at 8:50 a.m. that day. A refund issued after 8:50 a.m. goes in the next day's payout.

Where to Find It

Open the Balances and Payouts section of the Gingr Payments Dashboard. Select View under the Transactions column next to a payout to see its details.

Related Articles

• Gingr Payments Feature Overview
• Gingr Payments Dashboard Topic Outline
• Reconcile Gingr Payments Payouts to Invoices in Gingr How-To