Reconcile Gingr Payments Payouts to Invoices in Gingr (How-To)

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Rather than a batch process, Stripe goes by processing day. For credit card transactions for US merchants, they follow a T + 2 model, with T being the processing day, which has a cutoff time of midnight UTC, and 2 being business days. In other words, a merchant can expect credit card transactions on a particular processing day before midnight UTC to be paid out within 2 business days. 

For example a credit card transaction that occurs on Monday before midnight UTC will be included in a payout created on Tuesday, with funds expected to be deposited on Wednesday. Since it is business days, a transaction occurring on Friday before midnight UTC will be included in a payout created the following Monday, with funds expected to be deposited on Tuesday. If there is a bank holiday, it is expected that payouts may be delayed due to banks not processing on these days.

 

Tip:  Midnight UTC converts to the following times per US Timezone: 5pm PDT; 6pm MDT; 7pm CDT; 8pm EDT

 

Reconcile Gingr Payments Payouts to Invoices in Gingr

This is how to generate your payout reconciliation reports for Gingr Payments and match the gross payout amounts to your Revenue by Dates report on a monthly/weekly/daily basis:
  1. Go to Gingr Payments Dashboard > Reports > Payout Reconciliation > 1st and last date of month/week/single day, generate report > Look for “Payout reconciliation” section > Gross charges. This is your total gross amount of payments collected for the date range.

    • Gross payments = Payments before processing fees are deducted. Gingr's Revenue reports will only reflect gross payment amounts as shown on invoices.

  2. Open a new browser tab, go to Gingr Payments Dashboard > Balances & Payouts > Select first and last date of the month/week/single day, generate report.

  3. Locate payout with “EST. Arrival” date on the last day of the month (at the top of the list).
  4. View transactions > scroll to bottom of list to find the last transaction date.

  5. Open new browser tab with your Gingr Dashboard > go to left-hand navigation Reports & More (book icon) > Reports > Revenue by Date Report and input the last transaction date as the End Date at X:59:00 pm (see above for payout cutoff time for your timezone).

    • For example, EDT would have an end time of August 31, 7:59pm

    • You'll want the end time to cut off one minute before the actual cutoff time, since the next payout batch will begin on the hour.

  6. Go back to the Balances & Payouts tab.

  7. Scroll further down the list to Locate payout with “EST. Arrival” date on the first/earliest day of the month that had a payout (at the bottom of the list).

    • Some transactions from the end of the previous month may be included here. That is expected due to the payout timeline process. (June 30 transactions may be on a July 1 or 2 payout).

  8. View transactions > look at first transaction date > go to tab with Revenue by date report and input this date as the Start Date at X:00:00 pm (see above for payout cutoff time for your timezone.

    • For example, EDT would have a start date of August 1, 8:00pm

  9. On the Revenue by Date report, remove all payment methods except your Gingr Payments Credit Card payment type > Generate Report

  10. Review Revenue Summary > Payment Type Summary > Total Payments. This number should match back to your Gingr Payments Payout Reconciliation report.


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