Summary

Stripe pays out by processing day, not by batch. For US credit card transactions, Stripe uses a T + 2 model. T is the processing day, which cuts off at midnight UTC. The 2 is business days. A card transaction before midnight UTC on a processing day is paid out within 2 business days.

For example, a card transaction on Monday before midnight UTC is in a payout created Tuesday. Funds are expected on Wednesday. A transaction on Friday before midnight UTC is in a payout created the next Monday. Funds are expected on Tuesday. Bank holidays may delay payouts, because banks do not process on those days.

Tip: Midnight UTC is 5pm PDT, 6pm MDT, 7pm CDT, and 8pm EDT.

Steps

Use these steps to generate your payout reconciliation reports for Gingr Payments. Then match the gross payout amounts to your Revenue by Date report each month, week, or day.

1. Go to Gingr Payments Dashboard » Reports » Payout Reconciliation. Enter the first and last date of the month, week, or single day. Generate the report. In the "Payout reconciliation" section, find Gross charges. This is your total gross amount of payments collected for the date range.

   Gross payments are payments before processing fees are taken out. Gingr's Revenue reports only show gross payment amounts, as shown on invoices.

2. Open a new browser tab. Go to Gingr Payments Dashboard » Balances & Payouts. Select the first and last date of the month, week, or single day. Generate the report.
3. Find the payout with an EST. Arrival date on the last day of the month. It is at the top of the list.
4. Select View transactions. Scroll to the bottom of the list to find the last transaction date.
5. Open a new browser tab with your Gingr Dashboard. Go to Left-hand Navigation: Reports & More (book icon) » Reports » Revenue by Date Report. Enter the last transaction date as the End Date at X:59:00 pm. Use the payout cutoff time for your time zone from above.
   • For example, EDT has an end time of August 31, 7:59pm.
   • End the time one minute before the cutoff, because the next payout batch starts on the hour.
6. Go back to the Balances & Payouts tab.
7. Scroll down the list to the payout with an EST. Arrival date on the first day of the month that had a payout. It is at the bottom of the list. Some transactions from the end of the previous month may be in this payout. This is expected because of the payout timeline. For example, June 30 transactions may be in a July 1 or 2 payout.
8. Select View transactions and note the first transaction date. Go to the tab with the Revenue by Date report and enter this date as the Start Date at X:00:00 pm. Use the cutoff time for your time zone.
   • For example, EDT has a start date of August 1, 8:00pm.
9. On the Revenue by Date report, remove all payment methods except your Gingr Payments Credit Card payment type. Select Generate Report.
10. Review Revenue Summary » Payment Type Summary » Total Payments. This number should match your Gingr Payments Payout Reconciliation report.

Related Articles

• Gingr Payments Feature Overview
• Gingr Payments Dashboard Topic Outline
• Balances & Payouts Reference